Can't faxing more than one page with Windows Fax And Scan

[Guest]

When faxing more than one page, the first page sent OK but the second page
get "stuck". I hear the fax sound keep going and it won't finish sending
until I press "Disconnect". The second page failed to be sent.
It happens every time I send more then one page. If I send one page it's fine.
I tried other fax software like MightyFax and it was successful every time.
The problem is in Windows Fax And Scan only.
I'm using Windows Vista.

 

[Russ Valentine [MVP-Outlook]]

You need to post some actual information. How you are sending the fax seems
like a good place to start. So would error messages and entries in Event
Viewer. You also need to realize that WFS is a TAPI application that will
frequently fail if you have installed other TAPI based fax applications.

 

[Chris Cowles]

You need to post some actual information. How you are sending the
fax seems like a good place to start. So would error messages and
entries in Event Viewer. You also need to realize that WFS is a TAPI
application that will frequently fail if you have installed other
TAPI based fax applications.

I'm suffering a similar problem sending via the BCM V.92 56K Modem
included with my Dell 4600c. It has worked in the past. The
destination is a packetel efax service line (www.packetel.com). I've
used that service in the past, though at a different time and on a
different line.

The error and reason are below. On my side, it transmits one page then
fails. The first page is received because I get it in email, which is
what I'm attempting to test. Is there setting I can send to my
faxmodem to increase the timeout, or improve the compatibility with
the receiving fax?

From event viewer:
Description: The attempt to send the fax failed. The service will
attempt to resend the fax.
Reason: The remote fax machine did not respond in time, and the call
was terminated.

Thanks in advance.