Windows Updates & 0x800704DD

[Cliff]

I have a Windows 2000 Adv Server and when I try to install Windows Updates,
it fails with the error code noted in the subject line.

I've googled this and I'm stricking out. Anyone have any thoughts on this?

Thanks

Cliff

 

[Dave Patrick]

0x800704DD = "The operation being requested was not performed because the
user has not logged on to the network. The specified service does not
exist."


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

 

[Cliff]

Well, THAT certainly narrows it down!



Could you be a little more specific? I am of course logged into the network
as I'm at the console and can see all resources.

0x800704DD = "The operation being requested was not performed because the
user has not logged on to the network. The specified service does not
exist."


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

I have a Windows 2000 Adv Server and when I try to install Windows
Updates, it fails with the error code noted in the subject line.

I've googled this and I'm stricking out. Anyone have any thoughts on
this?

Thanks

Cliff

 

[Dave Patrick]

Not really. That's an exact translation of the error code you posted. Event
Viewer may reveal something of use. Also try asking them in
public.windowsupdate

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

 

[Mike Rosado [MSFT]]

Hi Cliff,

The code 0x800704DD means exactly what Dave Patrick already told you:

# for hex 0x4dd / decimal 1245
ERROR_NOT_LOGGED_ON
# The operation being requested was not performed because the
# user has not logged on to the network.
# The specified service does not exist.

This is because the Windows Update website, Microsoft Update website, and
WSUS depend on the Automatic Updates service. This service runs in the
context of the local computer account and must be able to impersonate the
logged on user to perform some functions. See if the following works for
you.

Step 1: Verify that the 'Client for Microsoft Networks' is installed
1. Click Start-Settings-Control Panel
2. Click 'Network and Dialup connections'
3. Right click on your Local area Network Connection and choose Properties
4. Verify that 'Client for Microsoft Networks' is installed. If not
proceed to step 5
5. Click Add-Client
6. Select 'Client for Microsoft Networks' and click OK.
7. Click Close and restart the computer.

Step 2: Verify that the BITS and SENS services are started
The Background Intelligent Transfer service depends on the System Event
Notification Service in Windows 2000.
Ensure that both services are started.

1. Click Start-Run
2. Type services.msc and click ok
3. Locate the System Event Service and Background Intelligent Transfer
service
4. If the services are not started right click on choose start.

Step 3: Logon to the Console Session of Windows 2000 Server
The Background Intelligent Transfer service (BITS) does not support
Terminal services sessions in Windows 2000 and can only submit the download
job with computer credentials. If your firewall or proxy requires user
level authentication then the download request will fail.

1. Logon locally to the computer (Not using a Terminal Services Session)
2. Access the Windows Update or Microsoft Update website


--------------------
Hope this helps,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies

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-----Original Message-----

 

[Cliff]

Thank you both (Dave Patrick and Mike Rosado). Problem resolved using
detailed instructions provided by Mike.

 

[Dave Patrick]

Glad to hear that.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thank you both (Dave Patrick and Mike Rosado). Problem resolved using
| detailed instructions provided by Mike.