Windows Update Won't Load

[Bob]

I am trying to update a machine with Windows Update and no matter how I get
to that page, it won't begin the update process 1) start/programs/windows
update 2) From a web page, tools/windows update 3) Microsoft.com, navigating
to windows update.

I was able to download Windows Defender, but it will not install.

I also tried to go the Help and Support from Start Programs to roll back the
machine under System Restore and that page will not come up.

I did install Spybot and was able to run that until it found no more problems.

Thanks in advance,

 

[Allan]

I am trying to update a machine with Windows Update and no matter how I get
to that page, it won't begin the update process 1) start/programs/windows
update 2) From a web page, tools/windows update 3) Microsoft.com,
navigating
to windows update.

I was able to download Windows Defender, but it will not install.

I also tried to go the Help and Support from Start Programs to roll back
the
machine under System Restore and that page will not come up.

I did install Spybot and was able to run that until it found no more
problems.

Thanks in advance,

Try the link below and add to your Trusted Sites zone
http://update.microsoft.com

http://*.update.microsoft.com .
http://update.microsoft.com/microsoftupdate/v6/default.aspx
..

 

[MowGreen [MVP]]

What is Automatic Updates set to in Control Panel ?

Open the Services console
Start > Run > type in

services.msc

Click OK or press Enter

Double click on Automatic Updates.
Is Automatic Updates set to Automatic ?
Double click on Background Intelligent Transfer Service [BITS].
Is BITS set to Manual or Automatic ?

If not, then please set them to the above. BITS can be set to Manual and
Automatic updating can take place.

Close the Services console. Automatic Updates in the *Control Panel*
must be set to one of the first 3 options for the next step. If it's
Turned off, then the following will do nothing.
Now go to Start > Run > type in

wuauclt /detectnow

Click OK or press Enter
What happens ?

I did install Spybot and was able to run that until it found no more problems.

What 'problems' did Spybot find ?
What is the installed antivirus/security suite and did it detect any
malware ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[Bob]

Thanks for you reply,

I use AntiVir, but there is a bigger problem on this machine. I plan on
making this hard drive a slave on another PC, backing up what I can back up
and re-installing Window XP.

I could not even install Multi-AV which has worked for me before.

I think the reformating and starting over is my best options, because basic
functions like cut & past and searching do not work let alone the bigger
things like windows updates.

If you think I should try your suggestions let me know othewise I will start
over. Thanks.

Bob

What is Automatic Updates set to in Control Panel ?

Open the Services console
Start > Run > type in

services.msc

Click OK or press Enter

Double click on Automatic Updates.
Is Automatic Updates set to Automatic ?
Double click on Background Intelligent Transfer Service [BITS].
Is BITS set to Manual or Automatic ?

If not, then please set them to the above. BITS can be set to Manual and
Automatic updating can take place.

Close the Services console. Automatic Updates in the *Control Panel*
must be set to one of the first 3 options for the next step. If it's
Turned off, then the following will do nothing.
Now go to Start > Run > type in

wuauclt /detectnow

Click OK or press Enter
What happens ?

I did install Spybot and was able to run that until it found no more problems.

What 'problems' did Spybot find ?
What is the installed antivirus/security suite and did it detect any
malware ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

I am trying to update a machine with Windows Update and no matter how I get
to that page, it won't begin the update process 1) start/programs/windows
update 2) From a web page, tools/windows update 3) Microsoft.com, navigating
to windows update.

I was able to download Windows Defender, but it will not install.

I also tried to go the Help and Support from Start Programs to roll back the
machine under System Restore and that page will not come up.

I did install Spybot and was able to run that until it found no more problems.

Thanks in advance,

 

[MowGreen [MVP]]

Thanks for you reply,

I use AntiVir, but there is a bigger problem on this machine. I plan on
making this hard drive a slave on another PC, backing up what I can back up
and re-installing Window XP.

I could not even install Multi-AV which has worked for me before.

I think the reformating and starting over is my best options, because basic
functions like cut & past and searching do not work let alone the bigger
things like windows updates.

If you think I should try your suggestions let me know othewise I will start
over. Thanks.

Bob

Don't even bother with my suggestions, Bob. If basic functions are
broken then updating the system is the least of your worries.
Flatten and repave seems like the most sensible approach at this point
in time.
If the HD will be a slave to another HD that is the system drive, why
install XP to it ? Just format it and use it as storage.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[Bob]

The machine that I am flattening the hard drive on is not my machine. I am
trying to save the quickbooks data files. It is a business computer for a
friend. Thanks for your reply.

Bob

Thanks for you reply,

I use AntiVir, but there is a bigger problem on this machine. I plan on
making this hard drive a slave on another PC, backing up what I can back up
and re-installing Window XP.

I could not even install Multi-AV which has worked for me before.

I think the reformating and starting over is my best options, because basic
functions like cut & past and searching do not work let alone the bigger
things like windows updates.

If you think I should try your suggestions let me know othewise I will start
over. Thanks.

Bob

Don't even bother with my suggestions, Bob. If basic functions are
broken then updating the system is the least of your worries.
Flatten and repave seems like the most sensible approach at this point
in time.
If the HD will be a slave to another HD that is the system drive, why
install XP to it ? Just format it and use it as storage.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============