Windows Update states I don't have Windows!

[Guest]

Hi,
When attempting to access Windows Update I receive the following message:
"Thank you for your interest in Windows Update

Windows Update is the online extension of Windows that helps you get the
most out of your computer.

You must be running a Microsoft Windows operating system in order to use
Windows Update."

I have an eight month old Sony Vaio running Windows XP Home edition with
SP2. Any ideas as to why Update doesn't recognize it's own Microsoft
operating system?
Thanks, Raven

 

[Ted Zieglar]

Using something other than IE as your default browser?

"WINUP: Cannot Access Windows Update When Netscape Is the Default Web
Browser"
http://support.microsoft.com/default.aspx?scid=kb;en-us;230054

The article contains some other suggestions to help with the error message.

 

[Guest]

Hi Ted,
Yes IE 6 for SP2 is my default browser. Went to the article you suggested
and tried to find any IE D/L which may help, so I tried the only one I could
figure I hadn't gotten: KB885932. Installed it, but no go... I didn't realize
that there's also a forum about Windows Update before I posted here
originally, but having a look there seems to point to something on the go
with the Windows update function. I hope this is not something that will take
weeks to find out what's on the go!!
Thanks, Raven