Windows Update not working: Cannot download updates for XP Pro

[jasontyip]

I have been unable to download any new updates for Windows XP Pro. I
have tried using windows update. A list of downloadable updates
appears. However, when I go to download them, a window pops up saying
"The updates are being downloaded and installed", but nothing happens,
and nothing is downloaded.

I read somewhere that I have to start Background Intelligent Transfer
Service. But when I try to do this I get an error message saying
"Windows could not start the Background Intelligent Transfer Service
on Local Compter. For more information, review the System Event Log.
If this is a non-Microsoft service, contact the service vendor, and
refer to service-specific error code -2147023535.

I'm not sure if it's related, but I have been unable to add this
computer to my home network for file/printer sharing.

Any ideas?


Thanks!
Jason

 

[McFly]

Jason,

Go to Start > Run. Type services.msc and hit OK. Check the setting
for BITS and make sure its set at automatic. If not, right-click BITS
and click on Properties. It will open another window and change the
settings there. Close all windows, reboot, and try to download the
updates again...

-fly-

 

[WTC]

The article is written for Windows 2000 but it should still apply for
Windows XP/

"Service-Specific Error Code -2147944102" Error Message If You Try to Start
the Background Intelligent Transfer Service (BITS) Service
http://support.microsoft.com/kb/326460

 

[jasontyip]

Thanks for the info. Unfortunately, I couldn't get it to work. I went
to BITS properties and changed startup to "Automatic" and restarted.
I then tried to change the service status from "stopped" to "start"
but received the same error message: "Windows could not start the
Background Intelligent Transfer Service on Local Compter. For more
information, review the System Event Log.
If this is a non-Microsoft service, contact the service vendor, and
refer to service-specific error code -2147023535. Any other
suggestions?

THANKS!

 

[joseph2k]

Thanks for the info. Unfortunately, I couldn't get it to work. I went
to BITS properties and changed startup to "Automatic" and restarted.
I then tried to change the service status from "stopped" to "start"
but received the same error message: "Windows could not start the
Background Intelligent Transfer Service on Local Compter. For more
information, review the System Event Log.
If this is a non-Microsoft service, contact the service vendor, and
refer to service-specific error code -2147023535. Any other
suggestions?

THANKS!

I suspect you may be missing a system file. Try "sfc /scannow" to replace
the file(s); your install media may have to be "in the drive" for this to
work properly.
Otherwise find and report the relevant data from the log file.

 

[jasontyip]

Thanks Joseph,

Unfortunately, this did not work either. Can you tell me where to
find the log file?

 

[joseph2k]

Thanks Joseph,

Unfortunately, this did not work either. Can you tell me where to
find the log file?

I normally use system management console to view the system logs. Oh fudge,
now i can't remember how to access it. ISTR something like right click on
"My Computer"