Windows Update not loading fully - doesn't work

[Randy]

I went to the Windows Update page, and I got the prompt
to "install" Windows Update from Microsoft...I clicked
OK, and then nothing happened...like Windows Update was
unable to load and execute properly (even to check and
see what critical updates have already been
installed)...Repeated attempts to access Windows Update
have also failed...What gives, anyone?

Note: I have recently had problems with my registry,
following a bout with a virus/trojan on my computer. I
fixed the problem by cleaning the system with Norton
AntiVirus, recovering the operating system with the
Windows XP CD, and then restoring a previous system state
to repair damage done to the registry. Now everything
seems to work ok, with some minor exceptions -- this
being one of those exceptions.

Thanks in advance, people!

 

[Bill Crocker]

Did you activate your Windows XP with Microsoft?

Bill Crocker

 

[Randy]

[Here's an addendum that may clarify the problem (I
received word that my explanation was vague?)...]

There is no error message from Microsoft...I simply go to
the Microsoft Update page, get a prompt asking do I want
to install and trust information from Microsoft, I click
OK, and then the page stalls...nothing further
happens....Windows Update does not load or access my
computer....

Hope this helps...The problem seemed relatively
straightforward to me...Thanx all!