Windows Update KB828026

H

huck

windows critical update windows media player script KB828026 i have
installed it 5 times and it still is listed as critial ?? thanks for any
help
 
R

Rick \Nutcase\ Rogers

Hi Huck,

First, uninstall it (Control Panel/Add & Remove, it's listed as "Windows
Media Player Hotfix 828026"). Then download the stand-alone version from the
catalog option at the update site and install it that way instead. If you
don't see the catalog option, add it using personalize.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
G

Guest

I am having the same problem. That update has downloade 7 times in the last 7 days. I am in the midst of trying the solution that Nutcase has suggested. I'll let you know. Granpa
 
G

Guest

Well, the installation history still shows all the past downloads plus the personalized one as being successful. The list on the add/remove list only shows one so I'm not sure if the problem is solved or not. I guess that I'll find out in the coming days if the same update is still coming or not. I will tell you that I've come here 4 or 5 times in the past for help and Nutcase has had the right answers for me and loads of other folks. Thanks Nutcase. Granpa
 
D

David Nimon

Just a hunch.

Run services.msc and see if Cryptography Service is disabled.

I f so, set it to automatic, reboot and try the download again.

--
David Nimon
(e-mail address removed)
Granpa said:
Well, the installation history still shows all the past downloads plus
the personalized one as being successful. The list on the add/remove list
only shows one so I'm not sure if the problem is solved or not. I guess
that I'll find out in the coming days if the same update is still coming or
not. I will tell you that I've come here 4 or 5 times in the past for help
and Nutcase has had the right answers for me and loads of other folks.
Thanks Nutcase. Granpa
 
G

Guest

Well, it hasn't updated anything in the last 24 hrs. I'm hoping that means the fix worked. David, I think that you went right past me on your instructions. I'm not that computer literate. Thanks. Granpa
 

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