Windows Update Doesn't

[Guest]

I recently had to restore my PC using the recovery DVD. It reverted to the
way it was when I bought it, but now when I go to the windows update site to
download SP2 and other updates, the site does not respond. It just keeps
searching without any response. Is there something I have to turn off in
order to download updates ? I checked to make sure Windows was activated and
it was.

 

[TaurArian [MS-MVP]]

Are there any error messages?

There could be a number of reasons:-

1. Internet Explorer temporary files corrupted.
2. Spyware.
3. Third party programs running in background.
4. Windows Update Engine corrupted.


Suggestion 1:-
Clearing Temporary Internet files, cookies and history in Internet Explorer
Tools>Internet Options>General
You’ll see Delete Cookies, Delete files, Delete History
NB: "Delete all offline content", will delete all files needed to browse the websites offline.
Reboot and try Windows Update again.

Suggestion 2:-
The below links assist you in checking your system for parasites:-
http://aumha.org/a/noads.htm
http://inetexplorer.mvps.org/tshoot.html
Please note that some malware may kill the internet connection when it is removed, the program on
the link below will enable you to regain the internet connection.
http://www.cexx.org/lspfix.htm

Spyware Programs links:-
www.lavasoftusa.com Ad-Aware
www.security.kolla.de Spybot

Suggestion 3:-
Make sure you haven’t got anything blocking Windows Update like Nortons, Zonealarm etc
Also make sure you don’t have a Web Accelerator working in the background such as NetZerio, HiSpeed,
Speedband etc.

Suggestion 4:
Reinstall the Windows Update Engine
http://download.windowsupdate.com/v6/windowsupdate/redist/standalone/WindowsUpdateAgent20-x86.exe

Otherwise post to Windows Update newsgroup giving as much information as possible and what OS you
are using.
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US



--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

 

[Guest]

Thanks for your suggestions. I loaded SP2 off a disc and that cured the
problem. The Update site now works. The SP1 version I had after the rebuild
must have been too old to work with the site. I will keep your suggestions
for potential use in future.

Are there any error messages?

There could be a number of reasons:-

1. Internet Explorer temporary files corrupted.
2. Spyware.
3. Third party programs running in background.
4. Windows Update Engine corrupted.


Suggestion 1:-
Clearing Temporary Internet files, cookies and history in Internet Explorer
Tools>Internet Options>General
You’ll see Delete Cookies, Delete files, Delete History
NB: "Delete all offline content", will delete all files needed to browse the websites offline.
Reboot and try Windows Update again.

Suggestion 2:-
The below links assist you in checking your system for parasites:-
http://aumha.org/a/noads.htm
http://inetexplorer.mvps.org/tshoot.html
Please note that some malware may kill the internet connection when it is removed, the program on
the link below will enable you to regain the internet connection.
http://www.cexx.org/lspfix.htm

Spyware Programs links:-
www.lavasoftusa.com Ad-Aware
www.security.kolla.de Spybot

Suggestion 3:-
Make sure you haven’t got anything blocking Windows Update like Nortons, Zonealarm etc
Also make sure you don’t have a Web Accelerator working in the background such as NetZerio, HiSpeed,
Speedband etc.

Suggestion 4:
Reinstall the Windows Update Engine
http://download.windowsupdate.com/v6/windowsupdate/redist/standalone/WindowsUpdateAgent20-x86.exe

Otherwise post to Windows Update newsgroup giving as much information as possible and what OS you
are using.
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US



--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

I recently had to restore my PC using the recovery DVD. It reverted to the
way it was when I bought it, but now when I go to the windows update site to
download SP2 and other updates, the site does not respond. It just keeps
searching without any response. Is there something I have to turn off in
order to download updates ? I checked to make sure Windows was activated and
it was.