windows update and window defender

[Guest]

windows update keeps telling me to install Definition Update 1.14.1358.2 for
BETA Windows Defender (KB915597)but its already installed. and it wont go
away. please help and send email please to (e-mail address removed)

 

[Bill Sanderson MVP]

Use the resolution steps in this kb article even though the root cause may
seem not to apply.

http://support.microsoft.com/?kbid=915105

 

[Guest]

As many people have noted, this resolution does not fix the problem. It only
results in the "The installation source for this product is not available.
Verify that the source exists, and that you can access it." error.

I hope someone can post a solution that work, since Microsoft seems to not
have been able to find one yet.

 

[Rusty]

One out of five machines I've installed WD has had the same problem you
describe. The KB915105 didn't work and resulted in the "installation
source" error. Clearing the cache (CCleaner) didn't help. Remove and
reinstall didn't help. But, when the Windows Installer Cleanup Utility was
used to remove the WD definition configuration, the updates now work. I
used the WD help, about, check for updates to reinstall the definitions and
future definition came in normally from Microsoft Update.

See: http://support.microsoft.com/default.aspx?kbid=290301

 

[Guest]

I should have noted that I had used the Windows Installer Cleanup as well,
and it did not solve the problem.

 

[Guest]

Your a very clever Dude THANK YOU IT WORKED I have been looking for that ino
for ages !

John Nelson

 

[Guest]

I suffered the "failure to update" problem this am and soon found your
solution which worked perfectly. Many thanks

 

[Steve Dodson [MSFT]]

Is the 915105 KB not working in this instance?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

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[Guest]

Steve,

Sorry about late response but no http://support.microsoft.com/?kbid=915105
did not work had to use Windows Installer Cleanup Utility as Rusty expained

Thanks

John

Is the 915105 KB not working in this instance?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

I suffered the "failure to update" problem this am and soon found your
solution which worked perfectly. Many thanks

 

[Bill Sanderson MVP]

I reached this stage with my machine on the last update. What I did next
was:

Start, control panel, add or remove programs, windows defender, click here
for support info, repair.

Followed that by an attempt to update within the program, which didn't seem
to do anything.

Went to Windows Update, and it updated just fine--just the
definitions--nothing else was offered or needed.

However--better to try with the new build up late yesterday:

http://www.microsoft.com/downloads/...E7-DA2B-4A6A-AFA4-F7F14E605A0D&displaylang=en

--