Windows thinks there's an administrator--there isn't

[Guest]

I have WinXP on my laptop and about a month ago I noticed that the Control
Panel had changed appearance--from the traditional view I prefer to the newer
look which I do not like--and a number of functions were missing, such as
"Add or Remove Hardware."

When I clicked on the other functions, i got a message that read, in part,
"...to make changes... contact your administrator."

Well, I am the administrator, for all intents and purposes. I've never
designated any other users besides me and use no passwords to get in or out
of my login. I don't even do that.

What is wrong? Why the shift?

 

[GHalleck]

I have WinXP on my laptop and about a month ago I noticed that the Control
Panel had changed appearance--from the traditional view I prefer to the newer
look which I do not like--and a number of functions were missing, such as
"Add or Remove Hardware."

When I clicked on the other functions, i got a message that read, in part,
"...to make changes... contact your administrator."

Well, I am the administrator, for all intents and purposes. I've never
designated any other users besides me and use no passwords to get in or out
of my login. I don't even do that.

What is wrong? Why the shift?

To start with, and if your logon still gives you administrator's
rights, then do a check of the laptop for viruses, trojans, malware
and any other garbage that laptops typically get whilst travelling
with owner and connecting through varous unknown and/or untrusted
hosts. These and a firewall should also be enabled. But if unable
to log on with administrator's privileges, change the log on to the
built-in XP administrator...it should still exist unless it has also
been hijacked. A major, noticeable change should have been checked
out whenever it occurs and not a month later.

 

[Guest]

To start with, and if your logon still gives you administrator's
rights, then do a check of the laptop for viruses, trojans, malware
and any other garbage that laptops typically get whilst travelling
with owner and connecting through varous unknown and/or untrusted
hosts. These and a firewall should also be enabled.

I have my firewall enabled and check for all viruses and malware several
times a day, automatically. I am uninfected.

A major, noticeable change should have been checked
out whenever it occurs and not a month later.

I don't need a lecture from you. If Windows worked the way it is supposed to
work, I would never have a need to ask questions in these communities. Every
problem I have ever had was related to Windows, and I suffered through years
of WinME without ever being notified by MS or compensated for the huge losses
I suffered as a result of its obscene instability and constant crashes and
error messages.

People are not supposed to have to be geeks to own and operate a computer
with a Windows operating system. It should work, period.

Snitty people like you make me rethink my OS choices.

Thanks for nothing.

diane

 

[BarryG]

A major, noticeable change should have been checked

I don't need a lecture from you. If Windows worked the way it is supposed
to
work, I would never have a need to ask questions in these communities.
Every
problem I have ever had was related to Windows, and I suffered through
years
of WinME without ever being notified by MS or compensated for the huge
losses
I suffered as a result of its obscene instability and constant crashes and
error messages.

People are not supposed to have to be geeks to own and operate a computer
with a Windows operating system. It should work, period.

Snitty people like you make me rethink my OS choices.

Get off your high horse Diane.

If you check out major changes when they occur, and not one month later, the
fix is a quick, simple and painless System Restore. Wait a month, and fix
becomes a detective job to find / remove the offending "stuff" which has
been picked up.

Much simpler to just roll back WHEN YOU FIRST NOTICE THE FAULT!

Good luck finding the offending item.

BarryG

 

[GHalleck]

:




I have my firewall enabled and check for all viruses and malware several
times a day, automatically. I am uninfected.




I don't need a lecture from you. If Windows worked the way it is supposed to
work, I would never have a need to ask questions in these communities. Every
problem I have ever had was related to Windows, and I suffered through years
of WinME without ever being notified by MS or compensated for the huge losses
I suffered as a result of its obscene instability and constant crashes and
error messages.

People are not supposed to have to be geeks to own and operate a computer
with a Windows operating system. It should work, period.

Snitty people like you make me rethink my OS choices.

Thanks for nothing.

diane

Diane, go ahead and rethink your OS choices. But there is no
OS, running the gamut from Unix to Linux through Apple OS X,
that is immune to malware. For eons, it has been the operators
and system administrators and managers who have taken care of
systems and kept them clean from the garbage which miscreants
dump into them. However, the world of the personal PC makes the
system's owner the operator and administrator, contrary to IBM's
original concept of centralized computing with the PC as a mere
workstation, and Microsoft's potential sights as a future means
for personal computing. One does not have to be a geek to run a
personal computer using a modicum of common sense.

 

[Guest]

How I live my life, what I do with my time, is not the issue here. That is
irrelevant to the question I asked. Neither one of you has any right to
evaluate me, and the fact that you use this forum to be obnoxious and
arrogant is inappropriate.

The fact that my father died just before this happened, followed by a big
windstorm here that put us out of power for days, followed then by a
mysterious illness that landed me in the hospital twice, then in bed for two
weeks, should have no bearing on my question.

It's my choice. It's none of either one of your businesses. And it's not
your right to assume anything by the fact that a month passed from the time I
noticed the problem.

And my question--which has nothing to do with malware, as I already
explained--goes unanswered, and I have no clue why it happened or how to fix
it, thanks to your need--BarryG and GHalleck--to get holier-than-thou and
judge me.

So I will ask again, and please, don't answer me if you have already
commented: How do I fix my problem?

 

[Bruce Chambers]

So I will ask again, and please, don't answer me if you have already
commented: How do I fix my problem?

You haven't really told us anything to think that you do have a
problem, other than the fact that you Control Panel unexpectedly changed
from the Classic View to the default "newer" WinXP view. What actual
problem are you experiencing? What actually doesn't work? What
specific operations/tasks can you no longer perform?


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

 

[V Green]

You haven't really told us anything to think that you do have a
problem, other than the fact that you Control Panel unexpectedly changed
from the Classic View to the default "newer" WinXP view. What actual
problem are you experiencing? What actually doesn't work? What
specific operations/tasks can you no longer perform?

What!!!???

Surely you must be kidding, Bruce. You can't figure out
what she wants?

Good gosh.

Her system got changed. She did NOT do anything to trigger
the change. She wants to know why and how to recover.

To the OP:

Do you have (always a BAD idea) Automatic Updates enabled?

Sounds like MS pushed out yet ANOTHER bad one for us users
to complete beta-testing on - can
you roll back to a date when things worked?

Anything interesting in Event Viewer?

 

[cornedbeef007-groups]

It's my choice. It's none of either one of your businesses. And it's not

your right to assume anything by the fact that a month passed from the time I
noticed the problem.

I assummed you kept using your system for the month since the changes.
My apologies for the offense I caused in making that assumtion.

So I will ask again, and please, don't answer me if you have already
commented: How do I fix my problem?

If you haven't used your system much in the last month, then you can
use System Restore to rollback to a time when your system was working
OK.
You'll find System Restore in Programs | Accessories | System Tools.

Good luck.

BarryG

 

[Guest]

Do you have (always a BAD idea) Automatic Updates enabled?

Yes, I do have AU enabled.

can
you roll back to a date when things worked?

I got this computer in September, as a gift. I've had several major problems
with it--for instance, suddenly not being able to find my wireless
device--and contacted Lenovo for support.

I also had repeated problems with Windows Media Player, as installed on this
computer, for which I sought help here, to no avail.

I have tried System Restore several times. Every time I tried, I got an
error message informing me that there was no point to which it could restore,
even though I set restore points more than a few times.

Anything interesting in Event Viewer?

I don't know what that is, but after you mentioned it, I tried to find it.
By using the Help and Support Center on my computer, I discovered I had to
get to this via the control panel. I followed the instructions, but when I
reached the point where I was instructed to:

"...Click Performance and Maintenance, click Administrative Tools, and then
double-click Event Viewer,"

I could not. I lack the "Administrative Tools" menu. It doesn't show up. It
ain't there.

I did get to the Event Viewer, however, by clicking on the link within the
instructions themselves. I don't know what to look for under the various file
headers, but I did scroll through each one and found errors listed in the
logs.

Thanks for offering me some actual help in troubleshooting this. I'm tried
to use the Help and Support Center to see if I could find something about the
system administrator, but so far, what I've found does not relate and/or it's
too complicated for me to understand (something about XML code leaps off the
page, for instance).

What should I look for?

Thanks again.

 

[V Green]

Yes, I do have AU enabled.


I got this computer in September, as a gift. I've had several major problems
with it--for instance, suddenly not being able to find my wireless
device--and contacted Lenovo for support.

I also had repeated problems with Windows Media Player, as installed on this
computer, for which I sought help here, to no avail.

I have tried System Restore several times. Every time I tried, I got an
error message informing me that there was no point to which it could restore,
even though I set restore points more than a few times.


I don't know what that is, but after you mentioned it, I tried to find it.
By using the Help and Support Center on my computer, I discovered I had to
get to this via the control panel. I followed the instructions, but when I
reached the point where I was instructed to:

"...Click Performance and Maintenance, click Administrative Tools, and then
double-click Event Viewer,"

I could not. I lack the "Administrative Tools" menu. It doesn't show up. It
ain't there.

I did get to the Event Viewer, however, by clicking on the link within the
instructions themselves. I don't know what to look for under the various file
headers, but I did scroll through each one and found errors listed in the
logs.

Thanks for offering me some actual help in troubleshooting this. I'm tried
to use the Help and Support Center to see if I could find something about the
system administrator, but so far, what I've found does not relate and/or it's
too complicated for me to understand (something about XML code leaps off the
page, for instance).

What should I look for?

Thanks again.

Most of the good stuff in Event Viewer is in System.

However, since you seem to be fighting some kind of
permissions issue, see what's in Security. You can cut and
paste from the individual Event Properties>>Description
dialogs by using the Ctrl+C (to copy) and Ctrl+V (to paste)
keys.

Paste the last several Security Event Descriptions into Notepad and
then paste that text here so we can look at it.

Do the same for Application and System, just in case they're all
related.

 

[Rock]

Yes, I do have AU enabled.


I got this computer in September, as a gift. I've had several major
problems
with it--for instance, suddenly not being able to find my wireless
device--and contacted Lenovo for support.

Diane, when you got the computer as a gift did you do a format and clean
install of the OS and apps? If not I suggest you do that. I recommend,
when getting a new computer, to do a clean install to avoid inheriting the
problems and nasties that are already there.

http://www.michaelstevenstech.com/cleanxpinstall.html

 

[Bruce Chambers]

Not true. This is what I said:

"...a number of functions were missing, such as
"Add or Remove Hardware."

Well, that's only one example, and it's not at all clear whether that,
or any other, function is actually missing, or just that you don't know
how to find it via the new interface.

When I clicked on the other functions, i got a message that read, in part,
"...to make changes... contact your administrator." <end>


The function I most wanted to use was "Add or Remove Hardware," but I also
wanted to remove programs. I was denied access to these tasks on the Control
Panel.

The essence of my question is, "Why is WinXP suddenly not recognizing my
ownership of the computer and telling me I need to consult an administrator
who doesn't exist?"

What makes you think an administrator doesn't exist? In point of fact,
WinXP has a built-in Administrator account that *CANNOT* be deleted; it
is always there. A better question might be "Why does the user account
I'm using no longer have administrative privileges?" This can be caused
by malware or data corruption to the user profile caused by hardware
faults or thermal issues.

And what do I need to fix this?

Simply log in using the built-in Administrator account (which
cannot be deleted) and modify the desired account(s) and use Start > Run

"control userpasswords2" to modify the desired account(s).

By design, the only way to log into the Administrator account of WinXP
Home is to reboot into Safe Mode. For WinXP Pro, pressing CTRL+ALT+DEL
twice at the Welcome Screen will produce the standard login dialog box.

Then you might want to start investigating the root causes of your
problems. If the computer is still under warranty, contact the
manufacturer for assistance.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

 

[Guest]

Diane, when you got the computer as a gift did you do a format and clean
install of the OS and apps? If not I suggest you do that. I recommend,
when getting a new computer, to do a clean install to avoid inheriting the
problems and nasties that are already there.

Thank you, Rock. I agree with you. But I got the computer from my computer
guru, who had done all the necessary things and installed the software.

He and I both began using computers back in 1982, 25 years ago, beginning
with a Xerox that took 8" disks. We used to write little programs in Basic,
and debugged code back in the day when it was easy to do.

I graduated to Kaypro and eventually bought a 2-disk Osborne, which I used
for years as a book editor and page designer. I studied Apple IIs, then the
Mac when it was brand new. I later worked in a Mac environment for a large
local newspaper during the Windows 95 era.

My first version of Windows was 3.1, and I only began using it because the
other software I wanted to use would only run under Windows. That was the
beginning of my problems. I had never crashed, never received an error
message before I began using Windows.

And as I moved through the versions of Windows that followed--95, 98, 2000,
ME and XP--I had problems constantly, and they became more and more
complicated as new versions were developed.

I never had any product or tech support and trying to figure out why things
didn't work was almost impossible for me. The icing on the cake was buying a
new computer loaded with ME, then experiencing 10 or 20 crashes a day, but
finding no answers to my questions when I asked them of experts.

Of course, ME was probably the worst version of Windows ever, and as Vance
pointed out, it was really a beta unsuspecting users were subjected to. I did
not have the tools or knowledge to figure out how to deal with it, and
suffered with it for years.

I was a technical writer who worked for large corporations, explaining
procedures for engineers and end users, so I'm not stupid, nor am I phobic.
But I don't need 90 percent of what Windows offers because I have simple uses
for my computers. I am a writer, editor, graphic artist, designer. I am
currently studying web design for the purpose of creating webpages. I will
learn as much technical information as I need to make this happen.

Windows is way too hard for the average consumer. Not having hard copy
manuals with known error messages has hobbled me. I find I spend hours
looking for a fix online, where I used to be able to deal with a problem in
minutes when I used to have a manual. I have spent hours on the phone and
paid Microsoft support hundreds of dollars that I should not have had to
waste, to solve a problem that had nothing to do with mistakes I made.

So, the computer, as it was delivered to me, was in pristine condition,
built by one of the most knowledgeable computer users I've ever known. He
became MSCD certified just for fun. I have no doubt it was and is clean.

And I have a daily, weekly and bimonthly maintenance routine my guru
designed for me, using Norton utilities, as well as manually cleaning up
cookies, etc.

It's not simply that Windows is too technical or hard for the average user;
it's that it is UNNECESSARILY difficult. It just doesn't have to be that way,
but the trend over the last 25 years that I've been using personal computers
has been to put more of the responsibility on the user and less on Microsoft.

This is wrong. Period. And it is alienating. I used to be a Microsoft
cheerleader, but now I completely sympathize with the people who despise MS
and Bill Gates, who should be taking less money out of the company and
spending more of it on no-charge customer support services.

Then I wouldn't have to come begging to these newsgroups/communities where
people seem less interested in helping a person than in mocking her.

I now surrender my soapbox and return to our irregular programming...

 

[Guest]

Paste the last several Security Event Descriptions into Notepad and
then paste that text here so we can look at it.

I copied a few from 12/25, and a few more from 1/5, just to get a range of
events. These are Security events only. I will go get the others after
this:

Event Type: Success Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 551
Date: 12/25/2006
Time: 9:48:53 PM
User: LENOVO-549F05D8\Diane
Computer: LENOVO-549F05D8
Description:
User initiated logoff:
User Name: Diane
Domain: LENOVO-549F05D8
Logon ID: (0x0,0x12f6c)


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Success Audit
Event Source: Security
Event Category: Policy Change
Event ID: 858
Date: 12/25/2006
Time: 9:49:17 PM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Windows Firewall group policy settings have been applied.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 12/25/2006
Time: 9:49:17 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: LENOVO-549F05D8
Description:
IPSec Services: IPSec Services failed to get the complete list of network
interfaces on the machine. This can be a potential security hazard to the
machine since some of the network interfaces may not get the protection as
desired by the applied IPSec filters. Please run IPSec monitor snap-in to
further diagnose the problem.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Success Audit
Event Source: Security
Event Category: System Event
Event ID: 513
Date: 12/25/2006
Time: 9:49:19 PM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Windows is shutting down. All logon sessions will be terminated by this
shutdown.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Success Audit
Event Source: Security
Event Category: System Event
Event ID: 514
Date: 12/26/2006
Time: 1:16:40 PM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
An authentication package has been loaded by the Local Security Authority.
This authentication package will be used to authenticate logon attempts.
Authentication Package Name: C:\WINDOWS\system32\LSASRV.dll : Negotiate

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Success Audit
Event Source: Security
Event Category: System Event
Event ID: 514
Date: 12/26/2006
Time: 1:16:40 PM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
An authentication package has been loaded by the Local Security Authority.
This authentication package will be used to authenticate logon attempts.
Authentication Package Name: C:\WINDOWS\system32\kerberos.dll : Kerberos

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

END OF 12/25 SECURITY EVENTS
:::::::::::::::::::::::::::::::::::::::::::::::::::
BEGINNING OF 1/05 SECURITY EVENTS

Event Type: Success Audit
Event Source: Security
Event Category: Policy Change
Event ID: 850
Date: 1/5/2007
Time: 11:05:39 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
A port was listed as an exception when the Windows Firewall started.

Policy origin: Local Policy
Profile used: -
Interface: -
Name: -
Port number: 16946
Protocol: UDP
State: Enabled
Scope: All subnets

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Success Audit
Event Source: Security
Event Category: Policy Change
Event ID: 858
Date: 1/5/2007
Time: 11:05:39 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Windows Firewall group policy settings have been applied.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Success Audit
Event Source: Security
Event Category: Policy Change
Event ID: 858
Date: 1/5/2007
Time: 11:05:39 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Windows Firewall group policy settings have been applied.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Success Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 528
Date: 1/5/2007
Time: 11:05:45 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer: LENOVO-549F05D8
Description:
Successful Logon:
User Name: NETWORK SERVICE
Domain: NT AUTHORITY
Logon ID: (0x0,0x3E4)
Logon Type: 5
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name:
Logon GUID: -

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Success Audit
Event Source: Security
Event Category: Privilege Use
Event ID: 576
Date: 1/5/2007
Time: 11:05:45 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer: LENOVO-549F05D8
Description:
Special privileges assigned to new logon:
User Name: NETWORK SERVICE
Domain: NT AUTHORITY
Logon ID: (0x0,0x3E4)
Privileges: SeAuditPrivilege
SeAssignPrimaryTokenPrivilege
SeChangeNotifyPrivilege

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 1/5/2007
Time: 11:06:23 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Diane
Source Workstation: LENOVO-549F05D8
Error Code: 0xC000006E


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 1/5/2007
Time: 11:06:23 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: Diane
Domain: LENOVO-549F05D8
Logon Type: 8
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: LENOVO-549F05D8

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Guest]

:

Do the same for Application and System, just in case they're all
related.

1/05 APPLICATION EVENTS

Event Type: Warning
Event Source: EventSystem
Event Category: (52)
Event ID: 4354
Date: 1/5/2007
Time: 11:15:50 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
The COM+ Event System failed to fire the ConnectionMadeNoQOCInfo method on
subscription
{A82F0E80-1305-400C-BA56-375AE04264A1}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}.
The subscriber returned HRESULT 80004001.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Automatic LiveUpdate Scheduler
Event Category: Scheduler Events
Event ID: 101
Date: 1/5/2007
Time: 11:19:54 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Information Level: success

Scheduler launched Automatic LiveUpdate.

Event Type: Information
Event Source: Automatic LiveUpdate Scheduler
Event Category: Scheduler Events
Event ID: 101
Date: 1/5/2007
Time: 11:20:58 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Information Level: success

Automatic LiveUpdate has terminated.


Event Type: Information
Event Source: Automatic LiveUpdate Scheduler
Event Category: Scheduler Events
Event ID: 101
Date: 1/5/2007
Time: 11:20:58 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Information Level: success

The next run has been scheduled to occur at approximately 2:51 PM.

Event Type: Warning
Event Source: EventSystem
Event Category: (52)
Event ID: 4354
Date: 1/5/2007
Time: 12:14:50 PM
User: N/A
Computer: LENOVO-549F05D8
Description:
The COM+ Event System failed to fire the ConnectionLost method on
subscription
{45233130-B6C3-44FB-A6AF-487C47CEE611}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}.
The subscriber returned HRESULT 80004001.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Automatic LiveUpdate Scheduler
Event Category: Scheduler Events
Event ID: 101
Date: 1/5/2007
Time: 4:13:28 PM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Information Level: success

Rolling back the schedule; execution will occur at approximately 4:18 PM.

Event Type: Information
Event Source: LoadPerf
Event Category: None
Event ID: 1001
Date: 1/5/2007
Time: 4:14:32 PM
User: N/A
Computer: LENOVO-549F05D8
Description:
Performance counters for the WmiApRpl (WmiApRpl) service were removed
successfully. The Record Data contains the new values of the system Last
Counter and Last Help registry entries.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 4c 0c 00 00 4d 0c 00 00 L...M...
0008: 17 07 00 00 ....

Event Type: Information
Event Source: LoadPerf
Event Category: None
Event ID: 1000
Date: 1/5/2007
Time: 4:14:33 PM
User: N/A
Computer: LENOVO-549F05D8
Description:
Performance counters for the WmiApRpl (WmiApRpl) service were loaded
successfully. The Record Data contains the new index values assigned to this
service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0c 14 00 00 ....

Event Type: Warning
Event Source: EventSystem
Event Category: (52)
Event ID: 4354
Date: 1/5/2007
Time: 4:14:35 PM
User: N/A
Computer: LENOVO-549F05D8
Description:
The COM+ Event System failed to fire the ConnectionMadeNoQOCInfo method on
subscription
{A82F0E80-1305-400C-BA56-375AE04264A1}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}.
The subscriber returned HRESULT 80004001.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Automatic LiveUpdate Scheduler
Event Category: Scheduler Events
Event ID: 101
Date: 1/5/2007
Time: 4:18:29 PM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Information Level: success

Scheduler launched Automatic LiveUpdate.

Event Type: Information
Event Source: Automatic LiveUpdate Scheduler
Event Category: Scheduler Events
Event ID: 101
Date: 1/5/2007
Time: 4:21:04 PM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
Information Level: success

Automatic LiveUpdate has terminated.

 

[Guest]

:

Do the same for Application and System, just in case they're all
related.

1/5 SYSTEM EVENTS

Event Type: Information
Event Source: EventLog
Event Category: None
Event ID: 6009
Date: 1/5/2007
Time: 11:04:39 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Uniprocessor Free.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: EventLog
Event Category: None
Event ID: 6005
Date: 1/5/2007
Time: 11:04:39 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
The Event log service was started.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: WMPNetworkSvc
Event Category: None
Event ID: 14204
Date: 1/5/2007
Time: 11:05:04 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
Service 'WMPNetworkSvc' started.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/5/2007
Time: 11:05:56 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
The Brother Popup Suspend service for Resource manager service failed to
start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 1/5/2007
Time: 11:05:56 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
The Terminal Services service entered the running state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/5/2007
Time: 11:05:56 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
The Fast User Switching Compatibility service was successfully sent a start
control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 1/5/2007
Time: 11:05:56 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
The Fast User Switching Compatibility service entered the running state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/5/2007
Time: 11:05:56 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
The SAVRT service was successfully sent a start control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/5/2007
Time: 11:05:56 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
The Network Location Awareness (NLA) service was successfully sent a start
control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/5/2007
Time: 11:05:56 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
The Telephony service was successfully sent a start control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/5/2007
Time: 11:05:56 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
The WAM service was successfully sent a start control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 1/5/2007
Time: 11:05:56 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
The Network Location Awareness (NLA) service entered the running state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 1/5/2007
Time: 11:05:56 AM
User: N/A
Computer: LENOVO-549F05D8
Description:
The Telephony service entered the running state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/5/2007
Time: 11:05:56 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
The WAM service was successfully sent a start control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/5/2007
Time: 11:05:56 AM
User: NT AUTHORITY\SYSTEM
Computer: LENOVO-549F05D8
Description:
The Application Layer Gateway Service service was successfully sent a start
control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Rock]

Thank you, Rock. I agree with you. But I got the computer from my computer
guru, who had done all the necessary things and installed the software.

He and I both began using computers back in 1982, 25 years ago, beginning
with a Xerox that took 8" disks. We used to write little programs in
Basic,
and debugged code back in the day when it was easy to do.

I graduated to Kaypro and eventually bought a 2-disk Osborne, which I used
for years as a book editor and page designer. I studied Apple IIs, then
the
Mac when it was brand new. I later worked in a Mac environment for a large
local newspaper during the Windows 95 era.

My first version of Windows was 3.1, and I only began using it because the
other software I wanted to use would only run under Windows. That was the
beginning of my problems. I had never crashed, never received an error
message before I began using Windows.

And as I moved through the versions of Windows that followed--95, 98,
2000,
ME and XP--I had problems constantly, and they became more and more
complicated as new versions were developed.

I never had any product or tech support and trying to figure out why
things
didn't work was almost impossible for me. The icing on the cake was buying
a
new computer loaded with ME, then experiencing 10 or 20 crashes a day, but
finding no answers to my questions when I asked them of experts.

Of course, ME was probably the worst version of Windows ever, and as Vance
pointed out, it was really a beta unsuspecting users were subjected to. I
did
not have the tools or knowledge to figure out how to deal with it, and
suffered with it for years.

I was a technical writer who worked for large corporations, explaining
procedures for engineers and end users, so I'm not stupid, nor am I
phobic.
But I don't need 90 percent of what Windows offers because I have simple
uses
for my computers. I am a writer, editor, graphic artist, designer. I am
currently studying web design for the purpose of creating webpages. I will
learn as much technical information as I need to make this happen.

Windows is way too hard for the average consumer. Not having hard copy
manuals with known error messages has hobbled me. I find I spend hours
looking for a fix online, where I used to be able to deal with a problem
in
minutes when I used to have a manual. I have spent hours on the phone and
paid Microsoft support hundreds of dollars that I should not have had to
waste, to solve a problem that had nothing to do with mistakes I made.

So, the computer, as it was delivered to me, was in pristine condition,
built by one of the most knowledgeable computer users I've ever known. He
became MSCD certified just for fun. I have no doubt it was and is clean.

And I have a daily, weekly and bimonthly maintenance routine my guru
designed for me, using Norton utilities, as well as manually cleaning up
cookies, etc.

It's not simply that Windows is too technical or hard for the average
user;
it's that it is UNNECESSARILY difficult. It just doesn't have to be that
way,
but the trend over the last 25 years that I've been using personal
computers
has been to put more of the responsibility on the user and less on
Microsoft.

This is wrong. Period. And it is alienating. I used to be a Microsoft
cheerleader, but now I completely sympathize with the people who despise
MS
and Bill Gates, who should be taking less money out of the company and
spending more of it on no-charge customer support services.

Then I wouldn't have to come begging to these newsgroups/communities where
people seem less interested in helping a person than in mocking her.

I now surrender my soapbox and return to our irregular programming...

Ok, just a suggestion. I leave you to your soapbox. You seem comfortable
on it. ;-)

 

[V Green]

OK, Diane. I'll have a closer look at these,
the System one seems OK but I'll need to parse
the other two.

In the mean time, try this:

Start>>Run>>appwiz.cpl

This is a command line to start the Add/Remove Programs
applet from Control Panel, per this site:

http://www.windowsnetworking.com/kb...nchingControlPanelAppsfromtheCommandLine.html

watch for URL wrap.

See if you can get into A/R/P this way and let
us know what happens.

 

[Ron Sommer]

What exactly is your daily, weekly and bimonthly maintenance routine?
--
Ronald Sommer

message : "Rock" wrote:
:
: > Diane, when you got the computer as a gift did you do a format and clean
: > install of the OS and apps? If not I suggest you do that. I recommend,
: > when getting a new computer, to do a clean install to avoid inheriting
the
: > problems and nasties that are already there.
:
: Thank you, Rock. I agree with you. But I got the computer from my computer
: guru, who had done all the necessary things and installed the software.
:
: He and I both began using computers back in 1982, 25 years ago, beginning
: with a Xerox that took 8" disks. We used to write little programs in
Basic,
: and debugged code back in the day when it was easy to do.
:
: I graduated to Kaypro and eventually bought a 2-disk Osborne, which I used
: for years as a book editor and page designer. I studied Apple IIs, then
the
: Mac when it was brand new. I later worked in a Mac environment for a large
: local newspaper during the Windows 95 era.
:
: My first version of Windows was 3.1, and I only began using it because the
: other software I wanted to use would only run under Windows. That was the
: beginning of my problems. I had never crashed, never received an error
: message before I began using Windows.
:
: And as I moved through the versions of Windows that followed--95, 98,
2000,
: ME and XP--I had problems constantly, and they became more and more
: complicated as new versions were developed.
:
: I never had any product or tech support and trying to figure out why
things
: didn't work was almost impossible for me. The icing on the cake was buying
a
: new computer loaded with ME, then experiencing 10 or 20 crashes a day, but
: finding no answers to my questions when I asked them of experts.
:
: Of course, ME was probably the worst version of Windows ever, and as Vance
: pointed out, it was really a beta unsuspecting users were subjected to. I
did
: not have the tools or knowledge to figure out how to deal with it, and
: suffered with it for years.
:
: I was a technical writer who worked for large corporations, explaining
: procedures for engineers and end users, so I'm not stupid, nor am I
phobic.
: But I don't need 90 percent of what Windows offers because I have simple
uses
: for my computers. I am a writer, editor, graphic artist, designer. I am
: currently studying web design for the purpose of creating webpages. I will
: learn as much technical information as I need to make this happen.
:
: Windows is way too hard for the average consumer. Not having hard copy
: manuals with known error messages has hobbled me. I find I spend hours
: looking for a fix online, where I used to be able to deal with a problem
in
: minutes when I used to have a manual. I have spent hours on the phone and
: paid Microsoft support hundreds of dollars that I should not have had to
: waste, to solve a problem that had nothing to do with mistakes I made.
:
: So, the computer, as it was delivered to me, was in pristine condition,
: built by one of the most knowledgeable computer users I've ever known. He
: became MSCD certified just for fun. I have no doubt it was and is clean.
:
: And I have a daily, weekly and bimonthly maintenance routine my guru
: designed for me, using Norton utilities, as well as manually cleaning up
: cookies, etc.
:
: It's not simply that Windows is too technical or hard for the average
user;
: it's that it is UNNECESSARILY difficult. It just doesn't have to be that
way,
: but the trend over the last 25 years that I've been using personal
computers
: has been to put more of the responsibility on the user and less on
Microsoft.
:
: This is wrong. Period. And it is alienating. I used to be a Microsoft
: cheerleader, but now I completely sympathize with the people who despise
MS
: and Bill Gates, who should be taking less money out of the company and
: spending more of it on no-charge customer support services.
:
: Then I wouldn't have to come begging to these newsgroups/communities where
: people seem less interested in helping a person than in mocking her.
:
: I now surrender my soapbox and return to our irregular programming...
:
: