Windows System32 Folder Gone!!

[Jamie Zimmerman]

My Windows System 32 Folder is missing on my computer. I can't seem to find
it, hidden folders displayed. I have it in my back up files, but it won't
allow me to restore it. I think I had a virus or something on the system
that won't let me see it. Every time I would log on to Windows XP Pro /Sp 2,
everything would start as usual, then a dos window would pop up. It would
say something about documents and settings under the user name, then there
was a file named (a.exe) that was XTC after it...

Now I removed it and I want to get my system 32 folder back, McAfee says
that there is a virus found under that name in the system32 folder and I
want to remove it.

I tried to do a system restore to a date last week, and it told me that the
operation failed. McAfee said to turn off system restore to delete the
virus. Question about restore, if I turn it off and clean and delete the
infected file. Will I lose my restore points when I turn the restore back
on. Or will I still have them?????

Please help me on this issue, I am desparate to fix my computer so I don't
have to re-format. I have too much to lose on my hard drive.

Thank you in advance,
Jamie

 

[Pegasus \(MVP\)]

My Windows System 32 Folder is missing on my computer. I can't seem to find
it, hidden folders displayed. I have it in my back up files, but it won't
allow me to restore it. I think I had a virus or something on the system
that won't let me see it. Every time I would log on to Windows XP Pro /Sp 2,
everything would start as usual, then a dos window would pop up. It would
say something about documents and settings under the user name, then there
was a file named (a.exe) that was XTC after it...

Now I removed it and I want to get my system 32 folder back, McAfee says
that there is a virus found under that name in the system32 folder and I
want to remove it.

I tried to do a system restore to a date last week, and it told me that the
operation failed. McAfee said to turn off system restore to delete the
virus. Question about restore, if I turn it off and clean and delete the
infected file. Will I lose my restore points when I turn the restore back
on. Or will I still have them?????

Please help me on this issue, I am desparate to fix my computer so I don't
have to re-format. I have too much to lose on my hard drive.

Thank you in advance,
Jamie

If your system32 folder was gone then Windows would not run
at all! It's probably hidden. Try this as a first test:
- Click Start / Run / cmd {OK}
- Type this command verbatim:
cd /d %SystemRoot%\system32

You are now in the System32 folder. What does your prompt
look like? Does it look like so:

c:\Windows\System32 >

 

[Wesley Vogel]

What happens if you paste the following line in Start | Run and click OK

%windir%\system32

Does anything open?

Is it possible that McCrappy, I mean McAfee quarantined the whole system32
folder?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[S.Sengupta]

Start>Run>system32

Does anything happen?

regards,
S.Sengupta[MS-MVP]