System restore problem


T

Theslaz

Trying to remove my old restore points. Reason being; I had a virus;
cleaned that up; however; my virus program still shows a virus in my
various system restore files.

I have tried; several times; turning of system restore and then
rebooting. However; when I go back into the settings; it shows that
system restore is still turned on and monitoring. I would have thought
that it would stay turned of.

I did another virus scan and it appears that the only system restore
files showing a virus are on the "C" drive. My other 4 drives don't show
anything; whereas before turning of system restore they would show a
virus. So it appears that some files where removed.

My question is: Why doesn't system restore stay turned of until I turn
it back on. How can I get rid of those system restore files on my "C" drive?

Thanks in advance.
 
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B

Bill in Co.

My recollection of this is that once you turn Sytem Restore OFF (by
deselecting all drives), it would stay off, but I might be misrembering
this. But even so, if, AFTER rebooting, it gets turned back on again, the
restore point created THEN should be a new clean one, unless of course your
drive is still infected. So if you are still finding a virus in that
restore point which was just created, then apparently your system still has
a virus on it and your virus removing program failed in its quest.

Maybe you should try
1) turning off System Restore on all drives (and click OK all the way out),
then
2) running the virus removal program to get rid of all of it, and only THEN
3) rebooting (but that might still end up creating a new restore point,
regardless - not sure - but if so, it should be clean.
 
G

Gerry

Theslaz

When attempting to Turn Off System Restore I suspect you may not have
done Step 2.

Step 1 is check the box before "Turn of System Restore on all drives".
Step 2 is click on Apply.
Step 3 is click on OK.
Step 4 is restart the computer.

Run your anti-virus programme to confirm the infection is removed and
then turn System Restore back on.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
T

Theslaz

Gerry said:
Theslaz

When attempting to Turn Off System Restore I suspect you may not have
done Step 2.

Step 1 is check the box before "Turn of System Restore on all drives".
Step 2 is click on Apply.
Step 3 is click on OK.
Step 4 is restart the computer.

Run your anti-virus programme to confirm the infection is removed and
then turn System Restore back on.
Followed the above mentioned steps to a tee. After I restart the
computer; system restore is still on and monitoring. I will run my virus
scan tonight and check what it says.

Each one of my drives shows a folder called "System Volume Information".
Is this the same as System Restore?
 
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B

Bill in Co.

Theslaz said:
Followed the above mentioned steps to a tee. After I restart the
computer; system restore is still on and monitoring. I will run my virus
scan tonight and check what it says.

Each one of my drives shows a folder called "System Volume Information".
Is this the same as System Restore?

That is just the location (directory) of where System Restore keeps its
restore points.
 
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T

Theslaz

Bill said:
That is just the location (directory) of where System Restore keeps its
restore points.
Ran the scan and I am now clean. Have set a new restore point and I will
check the file to see if it is clean. I won't worry about the problem
with my settings ( Can't set system restore to stop monitoring and stay
of ) as I always use system restore. Just wanted to get rid of my
restore points and get rid of the virus that was within!
 

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