Windows Startup

[Guest]

Help. My PC was running slow, so I started doing some clean up. I have Norton
Utilities installed, so I used the PC Optimizer...thought I was very careful
w the registry...guess not. After that, I can get my system to start, and it
brings me to my login page (I have profiles for all members of my house. I'm
the administrator). When you log in, it immediately logs you out and says
"save settings". I have been trying for 3 days to fix this. With Norton, the
backup is not working. I can't even get windows to recognize there are backup
sectors. I've tried booting from the cd. Nothing seems to work.

Almost desperate to call Dell.

OS: Windows XP Professional

Lisa

 

[TaurArian [MS-MVP]]

Have you tried starting in last known good configuration?
http://support.microsoft.com/kb/307852
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| Help. My PC was running slow, so I started doing some clean up. I have Norton
| Utilities installed, so I used the PC Optimizer...thought I was very careful
| w the registry...guess not. After that, I can get my system to start, and it
| brings me to my login page (I have profiles for all members of my house. I'm
| the administrator). When you log in, it immediately logs you out and says
| "save settings". I have been trying for 3 days to fix this. With Norton, the
| backup is not working. I can't even get windows to recognize there are backup
| sectors. I've tried booting from the cd. Nothing seems to work.
|
| Almost desperate to call Dell.
|
| OS: Windows XP Professional
|
| Lisa

 

[Guest]

I'm pretty sure I've done that. That's one of the options in safe mode,
correct?

 

[TaurArian [MS-MVP]]

Next option - call Dell

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| I'm pretty sure I've done that. That's one of the options in safe mode,
| correct?
|
| "TaurArian [MS-MVP]" wrote:
|
| > Have you tried starting in last known good configuration?
| > http://support.microsoft.com/kb/307852
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2008 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > Defending your machine: http://defendingyourmachine2.blogspot.com/
| > http://taurarian.mvps.org/index.htm
| >
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > | > | Help. My PC was running slow, so I started doing some clean up. I have Norton
| > | Utilities installed, so I used the PC Optimizer...thought I was very careful
| > | w the registry...guess not. After that, I can get my system to start, and it
| > | brings me to my login page (I have profiles for all members of my house. I'm
| > | the administrator). When you log in, it immediately logs you out and says
| > | "save settings". I have been trying for 3 days to fix this. With Norton, the
| > | backup is not working. I can't even get windows to recognize there are backup
| > | sectors. I've tried booting from the cd. Nothing seems to work.
| > |
| > | Almost desperate to call Dell.
| > |
| > | OS: Windows XP Professional
| > |
| > | Lisa
| >
| >
| >

 

[Guest]

Hi Lisa,
Sounds like my 'puter'. Mine just keeps recycling trying to log in.
Bev

 

[Guest]

Hi Lisa/Bev,

The following option might help both of you. Follow the article if you can
logo to one of the mode like safemode or safemode with Networking.
http://support.microsoft.com/kb/310353

System restore is an option.

Thanks & Regards
Bob
email:: (e-mail address removed)
IM:: (e-mail address removed)