Windows starts but cannot get to login screen

[Duane]

I am working on my daughter's computer. Problem, I told here to let the
internal battery drain down (to keep the lithium battery from getting a
memory issue).

Now when the computer boots (form Last know good configuration or Start in
Normal mode)...it gets to the point where Windows will start -- It says
Micorsoft Windows XP -- has the flag -- and the progress bar with the
scrolling blue bars goes for about 30 seconds and then it just hangs. I
cannot get to the login point. When I try starting it in other modes (like in
safe mode, I get lots of things like:

multi(0)disk(0)rddisck(0)partition(2)\WINDOWS\System32\drivers\compbatt.sys

BATTC.sys
intelide.sys
PCIIDEX.sys
MountMngr.sys and the list goes on.

Any help is appreciated.

Thanks.
Duane

 

[Bob I]

First off, lithium batteries don't get a "memory issue", so that was not
a good idea. IF you have a true operating system CD you could do a
repair install. If not the restore procedure from the factory may be
able to a "repair restore" check with tech support. Otherwise the
factory restore CD will put it back to day one.

 

[Avi Greenbury]

multi(0)disk(0)rddisck(0)partition(2)\WINDOWS\System32\drivers \compbatt.sys

BATTC.sys
intelide.sys
PCIIDEX.sys
MountMngr.sys and the list goes on.

What does the list end with? That's probably what failed.

 

[Duane]

Hey Avi, thanks for the response. If I wait about five minutes...it will
actually allow ne to login. I am runningall kinds of PC Pitstop optimize,
disk cleanup, C disk, Tools> check disk etc... I also deleted alot of
unnecessary start-up files she had going. Ran all the anit-virus, Spybot
etc... I am going to do the disk check now and hopefully the reboot process
will speed up. I'll send a message about what the list ends with (I wish
there was a way to copy and paste it...but I'll do my best and get back with
you. Thanks for all.
Duane

 

[Duane]

Here is where I am at. After doing a “disk check†repair automatically etc..


I go this message on start-up:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

A process or thread crucial to system operation has unexpectedly exited or
been terminated.

If this is the first time you have seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any windows updates you may need.

If problems continue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use safe mode to remove or…that is as far as I go before it restarted.

It seems to restart…but only after it hangs for about five minutes on the
blue progress bar (before I get into the login screen). I was hoping to get
the error message at the bottom, but it restarted automatically on me. Any
advice is appreciated!

Thanks
Duane

 

[Richard in AZ]

Here is where I am at. After doing a "disk check" repair automatically etc..


I go this message on start-up:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

A process or thread crucial to system operation has unexpectedly exited or
been terminated.

If this is the first time you have seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any windows updates you may need.

If problems continue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use safe mode to remove or.that is as far as I go before it restarted.

It seems to restart.but only after it hangs for about five minutes on the
blue progress bar (before I get into the login screen). I was hoping to get
the error message at the bottom, but it restarted automatically on me. Any
advice is appreciated!

Thanks
Duane

Turn off the restart on error feature.
Go to Control Panel - System icon - Advanced Tab.
In the Start up and Recovery Section click on Setup button
Uncheck the box "Automatic Restart"
This should then give you time to write down the error message.

 

[Duane]

Here are some of the recent
errors. If necessary, I can stat-up in other modes and do screen shots and
post them online if necessary.

I do not have the original copy of the XP disk -- although I have a license
number and it is legit etc.... Hope I do not have to reinstall everything!!

Thanks again

Hanging application msnmsgr.exe, version 8.1.178.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 73 6e 6d 73 67 msnmsg
0018: 72 2e 65 78 65 20 38 2e r.exe 8.
0020: 31 2e 31 37 38 2e 30 20 1.178.0
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


3-21-08 - Yellow Warning Only
Source System.ServiceModel.Ins
catagory None'Event ID 0
HTTP namespace reservations are not installed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

------------------------

EVENT PROPERTIES: MULTIPLE TIMES THIS APPEARS
3-21-08
Source Disk
Catagory none
Event ID 7

The device, \Device\Harddisk1\D, has a bad block.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


0000: 0f 03 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....œ..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 6f 34 04 00 00 00 00 00 o4......
0030: ff ff ff ff 00 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 48 01 20 00 . ..H. .
0048: 00 00 00 00 0a 00 00 00 ........
0050: 24 d8 9e f8 48 54 cc 82 $؞øHT̂
0058: 00 00 00 00 70 ce ec 82 ....pÎì‚
0060: 00 00 00 00 00 00 00 00 ........
0068: 25 00 00 00 00 00 00 00 %.......
0070: 00 00 00 00 00 00 00 00 ........
0078: 70 00 03 00 00 00 00 0b p.......
0080: 00 00 00 00 30 00 00 00 ....0...
0088: 00 00 00 00 00 00 00 00 ........


----

EVENT VIEWER
3-16-08

APPLICATION HANG
Catagory (101)
Event ID 1002

Hanging application WINWORD.EXE, version 10.0.6838.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 57 49 4e 57 4f 52 WINWOR
0018: 44 2e 45 58 45 20 31 30 D.EXE 10
0020: 2e 30 2e 36 38 33 38 2e .0.6838.
0028: 30 20 69 6e 20 68 75 6e 0 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000