Windows SP2 crash from a bugcheck 0x1000008e

[David]

Since installing SP2 I have started seeing the following
crashes. This one below occurred while working in Word
2000. This crash was an instant black screen reboot. I
was not having any problems before installing SP2. All
patches and drivers are uptodate.

Has anyone seen this or know how to fix this?

Thanks in advance

XP Home SP2
1GB memory
60GB and 200GB drives
Lite-on LTR-48246S CD-RW
Plextor PX-708A DVD-RW
MX440 64MB Geforce video
ABIT SA7 motherboard

The computer has rebooted from a bugcheck.
The bugcheck was: 0x1000008e (0xc0000005, 0x00000000,
0xf3614bf0,0x00000000).
A dump was saved in: C:\WINDOWS\Minidump\Mini092004-
01.dmp.

This appears to be a:

0xC0000005: STATUS_ACCESS_VIOLATION
A memory access violation occurred.


The minidump file is as follows:


----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 26fa6000
PfnDataBase 81bd3000
PsLoadedModuleList 8055ab20
PsActiveProcessHead 80560bd8
MachineImageType 0000014c
NumberProcessors 00000001
BugCheckCode 1000008e
BugCheckParameter1 c0000005
BugCheckParameter2 00000000
BugCheckParameter3 f3614bf0
BugCheckParameter4 00000000
PaeEnabled 00000000
KdDebuggerDataBlock 8054c760
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000200
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000400
DriverListOffset 00003010
DriverCount 00000083
StringPoolOffset 000056f8
StringPoolSize 00001230
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack f3614c00
DebuggerDataOffset 00002d80
DebuggerDataSize 00000290
DataBlocksOffset 00006928
DataBlocksCount 00000005


Windows XP Kernel Version 2600 (Service Pack 2) UP Free
x86 compatible
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055ab20
Debug session time: Mon Sep 20 16:36:10 2004
System Uptime: 0 days 0:57:29
start end module name
804d7000 806eb780 nt Checksum: 002160C9
Timestamp: Wed Aug 04
01:19:48 2004 (41108004)

Unloaded modules:
f1f97000 f1fc1000 kmixer.sys Timestamp: unavailable
(00000000)
f1f97000 f1fc1000 kmixer.sys Timestamp: unavailable
(00000000)
f7bdb000 f7bdc000 winio.sys Timestamp: unavailable
(00000000)
f36e5000 f370f000 kmixer.sys Timestamp: unavailable
(00000000)
f7a7b000 f7a7c000 drmkaud.sys Timestamp: unavailable
(00000000)
f370f000 f3732000 aec.sys Timestamp: unavailable
(00000000)
f434f000 f435c000 DMusic.sys Timestamp: unavailable
(00000000)
f435f000 f436d000 swmidi.sys Timestamp: unavailable
(00000000)
f7a75000 f7a77000 splitter.sys Timestamp: unavailable
(00000000)
f7767000 f776c000 Cdaudio.SYS Timestamp: unavailable
(00000000)
f7947000 f794a000 Sfloppy.SYS Timestamp: unavailable
(00000000)

Finished dump check

 

[larry]

Open up an internet connection. Open up event viewer.
Check for red colored entries in system and application
around the time of the your error. Select the microsoft
link and reply yes. This will open an microsoft help and
support on the error.

Need helP. Open help and support and search for "event
viewer"

 

[Guest]

Larry,
Thanks for the reply, but I had already check this. There are no red
colored application or system event entries in the lists. That is what makes
this so puzzling. Other than installing SP2, everything (SW and HW
configurations) are the same.

-David