Windows shutdown

A

Amy Williamson

Hi, same new computer, different problem.

It locks up shutting down. Any ideas?

I h ave to manually shut off the power surge.

Amy
 
W

Wesley Vogel

You are having profile unload problems if you experience slow logoff (with
Saving your settings for most of the time while logging off).

If you see a lot of Userenv/1517, Userenv/1524 or Userenv/1500 errors in the
Event Viewer, download and install the User Profile Hive Cleanup Service.

This decreased my shutdown time a bunch. Takes any where from 10 to 20
seconds to shutdown.

C:\Program Files\UPHClean\uphclean.exe is added.

The User Profile Hive Cleanup service gets added to Services and
uphclean.exe wiil run all the time. I am one that doesn't like to have any
extra services running, but I am sold on UPHClean.

Download details: User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

UPHClean v1.6d readme.txt
http://download.microsoft.com/download/a/8/7/a87b3d05-cd04-4743-a23b-b16645e075ac/readme.txt

If this isn't the problem, look here...

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://www.aumha.org/win5/a/shtdwnxp.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
T

Tom [Pepper] Willett

Troll Boy is back: NNTP-Posting-Host: d14-69-147-213.try.wideopenwest.com
69.14.213.147
 
P

phillip maurice nelson

click on the start button then click on accessories then
go to & open the command prompt & type :
chkdsk /f then press enter & answer the question with
''y '' for yes & then reboot your computer.

also if you are opening & closing files within a
window, give the computer ample time to close it.
 
A

Amy Williamson

Thanks for the links. Just one question, does it damage the computer when
I turn it off manually? The log off is at the point where it says,
"Windows shutting down"

Amy

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W

Wesley Vogel

It probably doesn't do any physical damage to the machine, but who knows
what may be happening to the software. <shrug>

Here are two related to hanging at the “Windows is shutting down” screen
from
http://www.aumha.org/win5/a/shtdwnxp.htm

[[Correspondent Ron Spruell found that disabling the Terminal Services
service reduced his shutdown time from over 2 minutes (hanging at the
“Windows is shutting down” screen) to about 10 seconds. To disable Terminal
Services, follow the steps in the prior paragraph for launching
SERVICES.MSC. Please note that Terminal Services is required in Windows XP
for running Remote Assistance, Fast User Switching, and (in XP Pro) Remote
Desktop.]]

[[The Gear Software Security Service (GEARSEC.EXE), which enables iTunes for
Windows to read and burn CDs, has been reported by many users to cause
Windows XP to hang at the “Windows is shutting down” screen for as long as
20-30 seconds. WORK-AROUND: Stop the service prior to shutdown. One way to
to this (suggested by “Thornburgh”) is to create a batch file with the one
line net stop gearsecurity. You can either launch this batch file manually,
or (in Win XP Professional) use GPEDIT.MSC) to specify this batch file as
the shutdown script (under Computer Configuration | Windows Settings |
Scripts | Shutdown).]]

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 

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