Windows XP Pro 2 will not shut down

[Pappion]

Intermittently, I cannot get my computer to shut down. I use the MS key and hit the 'u' twice to shut down. It hangs there. Control/Alt/Delete has never worked except once, last night, but when the window came up to indicate what was still running, I couldnot see it once my screen reader is shut down. It didn't appear to have anything in it.

I have to eventually manually shut down at the surge protector because even holding in the CPU button will only shut down about 50% of the time.

Everything else seems to be cleared up, including the dad-blasted "revving" sound in my CPU (which is only 9 months old).

thanks in advance for any ideas or comments. You're greatly appreciated.

 

[Ken Blake, MVP]

Intermittently, I cannot get my computer to shut down. I use the MS
key and hit the 'u' twice to shut down. It hangs there.
Control/Alt/Delete has never worked except once, last night, but when
the window came up to indicate what was still running, I couldnot see
it once my screen reader is shut down. It didn't appear to have
anything in it.

There's good information on shutdown problems here:
http://www.aumha.org/win5/a/shtdwnxp.htm

 

[Pappion]

Truthfully, that's far too much information for a non-technical user.
Any other ideas??

I think that perhaps ZoomText is hanging it up, but I have no way to
find out how to stop that.

Thank you, in advance.

Intermittently, I cannot get my computer to shut down. I use the MS
key and hit the 'u' twice to shut down. It hangs there.
Control/Alt/Delete has never worked except once, last night, but when
the window came up to indicate what was still running, I couldnot see
it once my screen reader is shut down. It didn't appear to have
anything in it.

There's good information on shutdown problems here:
http://www.aumha.org/win5/a/shtdwnxp.htm