Windows shut down

[Guest]

When I attempt to shut down my computer ( Windows ) and click either "turn
off" or "restart" my computer will not shut down. It just does nothing. In
order to shut down I have to manually remove the power cord. What is causing
this and how do I correct it? Thanks for any help.

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.php