windows shut down

[tracie]

I get an error page saying windows xp has been shut down
to protect my computer. I can't do anything but turn the
computer off manually. It says to go to a website but I
can't get on to the internet. Please help.

 

[Steven L Umbach]

See if you can restore your computer to a previous point using system
restore point. If you can run a virus scan right away and make sure you have
your ICF firewall enabled or ar using some sort of firewall. I would also
try booting into Safe Mode with networking to see if you get more
functionality. Tap F8 repeatedly while booting and you will ge a special
start menu to select it.--- Steve

http://www.microsoft.com/security/protect/
http://www.microsoft.com/windowsxp/home/using/howto/gethelp/systemrestore.as
p

 

[IBTerry [MSFT]]

Can you post the exact error you are seeing? Is it something like Windows
encountered a critical system error?
If so did you recently change the configuration of your PC? If so you
might want to try booting into safe mode to undo the recent changes.

IBTerry [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.