Windows security reqeusting username and password

[Paul]

For no apparant reason my email account has started asking for username and
password through a pop up windows security pop up. Tried deleting email
account and generating but to success. I can send but not receive/ read
email. message below is given.

Any ideas please?

Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3,
Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

 

[Graham]

For no apparant reason my email account has started asking for username and
password through a pop up windows security pop up. Tried deleting email
account and generating but to success. I can send but not receive/ read
email. message below is given.

Any ideas please?

Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3,
Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

 

[Graham]

I am having the same problem with requests for user name and password, it
just started out of the blue yesterday and unable to resolve it.Apologies for
the blank reply before - first time posted!!!

 

[t-4-2]

No guarantee. Try this :
Open Windows Mail > Tools > ACCOUNTS ( not Options ) > Properties > Servers.
UN-check BOTH boxes : " Log on using Secure Password Authentication, and "
My Sever requires authentication ".
t-4-2

 

[Gary VanderMolen]

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[Jerrell]

hello I just started trying to use windows today and it asked me for a
username and password also and it never gave me one and now I know its not
just me but i wish i knew what i should do next

 

[Gary VanderMolen]

You mean, while attempting to use Windows Mail? You must set up a
mail account first. You get all the settings (username, password, mail servers)
from your mail service provider. Your ISP may not be your mail provider,
although they can be. If you have an existing email address, what is the part
of your email address after the @ symbol?
Your mail provider will typically have a web page that shows how to
set up an email program. If you need more help, tell us the name of
your email service provider.

 

[Richard Weighill]

I have had the same thing just start happening and the only thing different
is that my Norton has expired and not been renewed yet. Connection?

 

[Gary VanderMolen]

Norton Antivirus is among the top three troublemakers for Windows
Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://download.live.com/wlmail

 

[veryfrustrated]

This is the error message that I get when I click cancel. Why would this
happen out of the blue just one morning?

Account: 'JAY', Server: 'incoming.verizon.net', Protocol: POP3, Server
Response: '-ERR [AUTH] Authentication failed', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC92

I have Mcafee Antivirus and the email scanning is turned off is there any
way to fix this?

 

[Gary VanderMolen]

McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing up.
First of all, turn off email scanning in McAfee, although that is seldom sufficient.
Next, delete that email account (because it has been corrupted by McAfee),
restart Windows Mail, then recreate the account.

If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://download.live.com/wlmail

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm