K
Keith (Southend)
For a few weeks now my computer suddenly flashes into a blue screen and
reboots. Sometimes it will do a short Scandisk, sometimes it will stall
asking press F1 to continue or run Safe Mode etc. It will always come
back into Windows desktop. The problem is it all feels very unstable and
unreliable, which worries me as I run a weather station on-line and use
a download manager to grab weather data at certain times f the day. I
use AVG Free, ADAware and Spybot, not forgetting MS AniSpyware.
I've looked at the Microsoft error messages... BAD_POOL_HEADER is one.
Also this one....
<snip>
Error caused by a device driver
Thank you for submitting an error report.
Problem description
A device driver installed on your computer caused the problem; however,
we cannot determine the precise cause. To troubleshoot the problem,
please see Getting help.
Getting help
Depending on which situation is applicable to you, please do one of the
following:
* If this problem occurred after you installed a new hardware
device on your computer, the problem might be caused by the driver for
the device. If you know the manufacturer of the device, contact the
manufacturer's product support service for assistance.
* Some software, such as firewall and anti-virus software, also
installs drivers. If this problem occurred after you installed new
software, the software might have installed a driver that caused the
problem. If you know the manufacturer of the software, contact the
manufacturer's product support service for assistance.
* If you don't know the driver's manufacturer and need help
diagnosing and resolving this problem, contact your computer
manufacturer's product support service.
* Updated drivers might be available on the Microsoft Windows
Update website. At Windows Update, you can have your computer scanned
and, if there are updated drivers available, Windows Update will offer a
selection of drivers that you might be able to use. To learn more about
updated drivers that might be available, visit Microsoft Windows Update.
* For information about Microsoft support options, visit Microsoft
Product Support Services.
Additional Technical Information
* How to Troubleshoot Hardware and Software Driver Problems in
Windows XP (Q322205)
<snip>
I've not installed any new hardware and am not aware of any major new
software.
Without having to reformat the disc and start from scratch I was
wondering whether Windows Restore may find and fix the problem, assuming
it's a driver that's currupt somehere.
Firstly, what would be the best process of elimination to resolve this
problem?
and secondly, how do I get to Windows Repair using the XP Disk?
I'm trying to avoid having to reload all my programmes on again if I
can, although I am 99% backed up, so the main thing would be time, if I
had to start from scratch.
I'm not over familier with performing these tasks and don't want to do
anything silly
Many thanks in advance
reboots. Sometimes it will do a short Scandisk, sometimes it will stall
asking press F1 to continue or run Safe Mode etc. It will always come
back into Windows desktop. The problem is it all feels very unstable and
unreliable, which worries me as I run a weather station on-line and use
a download manager to grab weather data at certain times f the day. I
use AVG Free, ADAware and Spybot, not forgetting MS AniSpyware.
I've looked at the Microsoft error messages... BAD_POOL_HEADER is one.
Also this one....
<snip>
Error caused by a device driver
Thank you for submitting an error report.
Problem description
A device driver installed on your computer caused the problem; however,
we cannot determine the precise cause. To troubleshoot the problem,
please see Getting help.
Getting help
Depending on which situation is applicable to you, please do one of the
following:
* If this problem occurred after you installed a new hardware
device on your computer, the problem might be caused by the driver for
the device. If you know the manufacturer of the device, contact the
manufacturer's product support service for assistance.
* Some software, such as firewall and anti-virus software, also
installs drivers. If this problem occurred after you installed new
software, the software might have installed a driver that caused the
problem. If you know the manufacturer of the software, contact the
manufacturer's product support service for assistance.
* If you don't know the driver's manufacturer and need help
diagnosing and resolving this problem, contact your computer
manufacturer's product support service.
* Updated drivers might be available on the Microsoft Windows
Update website. At Windows Update, you can have your computer scanned
and, if there are updated drivers available, Windows Update will offer a
selection of drivers that you might be able to use. To learn more about
updated drivers that might be available, visit Microsoft Windows Update.
* For information about Microsoft support options, visit Microsoft
Product Support Services.
Additional Technical Information
* How to Troubleshoot Hardware and Software Driver Problems in
Windows XP (Q322205)
<snip>
I've not installed any new hardware and am not aware of any major new
software.
Without having to reformat the disc and start from scratch I was
wondering whether Windows Restore may find and fix the problem, assuming
it's a driver that's currupt somehere.
Firstly, what would be the best process of elimination to resolve this
problem?
and secondly, how do I get to Windows Repair using the XP Disk?
I'm trying to avoid having to reload all my programmes on again if I
can, although I am 99% backed up, so the main thing would be time, if I
had to start from scratch.
I'm not over familier with performing these tasks and don't want to do
anything silly
Many thanks in advance