Windows recovery drives


L

lincrok

I have a system that has been corrupted by the axel.dav virus. It has gotten
into the Recovery sector of the D drive. Since the restore disks do not
contain the full version of windows there is no way to recover to factory
state without reinfecting the hard drive. There is no windows xp home
edition disk either. Can you tell me how i can reformat the whole hard drive
and perhaps use another xp disk to install xp without getting an error for
illegal copy. Or how i can clean the axel.dav out of the recovery sector of
the drive. This is a Gateway computer if that helps.

Thank you so much for your time
 
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S

SC Tom

lincrok said:
I have a system that has been corrupted by the axel.dav virus. It has
gotten
into the Recovery sector of the D drive. Since the restore disks do not
contain the full version of windows there is no way to recover to factory
state without reinfecting the hard drive. There is no windows xp home
edition disk either. Can you tell me how i can reformat the whole hard
drive
and perhaps use another xp disk to install xp without getting an error for
illegal copy. Or how i can clean the axel.dav out of the recovery sector
of
the drive. This is a Gateway computer if that helps.

Thank you so much for your time

You can order the recovery CD's from Gateway that will get you back to the
day it came from the factory.

SC Tom
 
M

Mark Adams

lincrok said:
I have a system that has been corrupted by the axel.dav virus. It has gotten
into the Recovery sector of the D drive. Since the restore disks do not
contain the full version of windows there is no way to recover to factory
state without reinfecting the hard drive. There is no windows xp home
edition disk either. Can you tell me how i can reformat the whole hard drive
and perhaps use another xp disk to install xp without getting an error for
illegal copy. Or how i can clean the axel.dav out of the recovery sector of
the drive. This is a Gateway computer if that helps.

Thank you so much for your time


If you have a generic (no brand identification) OEM XP Home install disk,
you can use it to install and use the Product Key on the COA sticker on the
machine (not the one that came with the disk) During the install routine,
delete all of the partitions, then recreate the partition and format.

http://michaelstevenstech.com/cleanxpinstall.html

You can also purchase recovery disks from Gateway as suggested by SC Tom.
 
D

Daave

lincrok said:
I have a system that has been corrupted by the axel.dav virus. It
has gotten into the Recovery sector of the D drive. Since the
restore disks do not contain the full version of windows there is no
way to recover to factory state without reinfecting the hard drive.
There is no windows xp home edition disk either. Can you tell me how
i can reformat the whole hard drive and perhaps use another xp disk
to install xp without getting an error for illegal copy. Or how i
can clean the axel.dav out of the recovery sector of the drive. This
is a Gateway computer if that helps.

Thank you so much for your time

You posted to a Windows XP General newsgroup instead of a Gateway group
or fourm, so I'm not sure how much insight we will be able to provide.
Plus you neglected to mention the model and model number of your
Gateway.

From how you described your situation, Gateway provided you with a
hidden recovery partition. If D: drive is infected, you may wind up
needing to perform a complete (destructive) recovery. Before you do
this, you need to copy your data to an external hard drive. And you may
need to boot off a rescue CD (examples: Knoppix, Ubuntu, Bart PE,
UBCD4Win) in order to accomplish this.

The alternative is to remove the malware. If it is only one infection,
you may be in luck. See:

http://forums.techguy.org/malware-r...684236-solved-missing-files-folders-axel.html

http://www.elephantboycomputers.com/page2.html#Removing_Malware
 
E

Elmo

lincrok said:
I have a system that has been corrupted by the axel.dav virus. It has gotten
into the Recovery sector of the D drive. Since the restore disks do not
contain the full version of windows there is no way to recover to factory
state without reinfecting the hard drive. There is no windows XP home
edition disk either. Can you tell me how i can reformat the whole harddrive
and perhaps use another XP disk to install XP without getting an error for
illegal copy. Or how I can clean the axel.dav out of the recovery sector of
the drive. This is a Gateway computer if that helps.

Thank you so much for your time

Burn BitDefender, or another program listed at the link below, to a CD
(using a working machine) and test the infected machine with it.
BitDefender also has a Rootkit checker on the Linux Desktop; run it if
you think that's the problem:

http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/

Download the executable rather than the .iso image, if one is
available.. it prompts you to insert a CD and burns the file, no problem.

Then run these:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html
 
T

Twayne

lincrok said:
I have a system that has been corrupted by the axel.dav virus. It
has gotten into the Recovery sector of the D drive. Since the
restore disks do not contain the full version of windows there is no
way to recover to factory state without reinfecting the hard drive.
There is no windows xp home edition disk either. Can you tell me how
i can reformat the whole hard drive and perhaps use another xp disk
to install xp without getting an error for illegal copy. Or how i
can clean the axel.dav out of the recovery sector of the drive. This
is a Gateway computer if that helps.

Thank you so much for your time

From Google lookup:

If you Google "AXEL.DAV" you'll find about 300 pages describing what it
is and how to remove it. It is a virus, not spyware. That being said:
Are you sure that Norton's virus definitions are up to date? If you have
any doubts, download AVG instead and make sure it auto-updates. You
should also try booting in Safe Mode and then run the virus scan.

I don't know what you mean by "recovery sector" of the drive - but you
do need to turn OFF, Restart, and then turn back ON System Restore to
clear out all the infected restore points.

If you do backups, you'll have to check those too to see if it's in
there.

At least Norton and AVG seem to have been mentioned more than once as
capable of ridding a machine of it, but they can't clean the Restore
points (System Volume file) or backups, of course; you have to do that.

HTH,

Twayne`
 
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J

JoeSpareBedroom

Twayne said:
From Google lookup:

If you Google "AXEL.DAV" you'll find about 300 pages describing what it is
and how to remove it. It is a virus, not spyware. That being said: Are you
sure that Norton's virus definitions are up to date? If you have any
doubts, download AVG instead and make sure it auto-updates. You should
also try booting in Safe Mode and then run the virus scan.

I don't know what you mean by "recovery sector" of the drive - but you do
need to turn OFF, Restart, and then turn back ON System Restore to clear
out all the infected restore points.

If you do backups, you'll have to check those too to see if it's in there.

At least Norton and AVG seem to have been mentioned more than once as
capable of ridding a machine of it, but they can't clean the Restore
points (System Volume file) or backups, of course; you have to do that.

HTH,

Twayne`


This has helped lots of users with crippled computers:

http://www.securitytango.com/

Lots of tedious steps, but worth the effort.
 
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T

Twayne

lincrok said:
I have a system that has been corrupted by the axel.dav virus. It
has gotten into the Recovery sector of the D drive. Since the
restore disks do not contain the full version of windows there is no
way to recover to factory state without reinfecting the hard drive.
There is no windows xp home edition disk either. Can you tell me how
i can reformat the whole hard drive and perhaps use another xp disk
to install xp without getting an error for illegal copy. Or how i
can clean the axel.dav out of the recovery sector of the drive. This
is a Gateway computer if that helps.

Thank you so much for your time

You can use ANY CD that is the same version and SP level as you have.
e.g. if you have an OEM XP Home at SP2 disk, ANY disk that is OEM XP
Home at SP2 will work for you. Just keep using your OWN keycode, not
the one for the substituted disk. Activation will work OK with your own
keycode when you go to activate.


HTH,

Twayne`

`
 

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