windows picture and fax viewer

[steve]

Somehow I have lost the ability to use the windows
picture and fax viewer. I have tried to remove and then
reinstall these windows components but with no luck. I
always am sent to another viewer software installed. Any
ideas. I even tried to go to the restart discs but I am
not allowed to install selected components.
Thanks

 

[Victor D.]

Quote from Russ Valentine:

There are many causes for this problem. Most often, this problem arises
because some other imaging application that you installed has set itself as
the default viewer for TIF files. To view faxes from the Fax Console, the
Windows Imaging and Fax viewer must be your default viewer for TIF files.
You can easily restore that setting in Windows Explorer > Folder Options.
File Types. For most users the command line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"

Another common cause of this problem is firewall software Trojan horse
rules. The most common is one that ships with Norton Internet Security.
Details on that on are available here:
http://service1.symantec.com/SUPPOR...713afacbd4135e0a88256c77007e526f?OpenDocument