windows photo gallery cannot open image

  • Thread starter Giorgio Gabriel
  • Start date
G

Giorgio Gabriel

When I go in the photo gallery and double click an image, I get a messagebox
saying:

An error is preventing the Windows Photo Gallery Viewer from starting....
Any suggestions?

TIA
 
A

Adam Albright

When I go in the photo gallery and double click an image, I get a messagebox
saying:

An error is preventing the Windows Photo Gallery Viewer from starting....
Any suggestions?

TIA

Could mean anything. Often, it means Windows doesn't like that
particular file. Often it is corrupt (damaged interally, missing a
header, something wrong) Smarter image viewers can often skip over
such files, Windows isn't too smart and often don't, and just quits.

Does it happen only with the same files? Can you open the file from
Windows Explorer or some other application?

One quick way to check if one or more of your graphical files are
corrupt that I often use is make a new folder. Now copy a handful of
the same type of graphic files to this new folder. See if Windows has
any trouble opening those. If not, you probably do have a corrupt file
somewhere in the original folder. If Windows or some other application
can draw thumnails corrently for some, then suddendly stops or just
shows the default thumbnail for a jpeg, gif file or whatever, then
changes are pretty good the first file it can't make a thumbnail of
the actual image of is the bad one.
 
G

Giorgio Gabriel

Thanks for the reply.

the problem is NOT in one particular image, but with ALL images (that are
opened without problems with other applications).

The problem is that WindowsPhotoGallery viewer is NOT working when trying to
load 1 single image ..... (but the preview of a folder works correctly).
Also, if I try to "fix" an image .... I get that error popup....

Any other suggestion??

Thanks
Giorgio
 

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