photo gallery refuses to recognize scanner

[Oivind]

Hi,

I am trying to import from scanner (CanoScan N67OU) into Windows Photo
Gallery, but Windows Photo Gallery won't recognize scanner. The scanner
works fine with the CanoScan Toolbox and links the image to the photo
gallery allright, but I cant do it from the photo gallery by clicking File |
Import from scanner. My scanner is not on the list of scanners seen from
Photo Gallery. I have tried to update the list but my scanner won't show up.
What should I do to make the Photo Gallery communicate with the scanner?
OR

 

[John Inzer]

Hi,

I am trying to import from scanner (CanoScan N67OU) into Windows Photo
Gallery, but Windows Photo Gallery won't recognize scanner. The
scanner works fine with the CanoScan Toolbox and links the image to
the photo gallery allright, but I cant do it from the photo gallery
by clicking File | Import from scanner. My scanner is not on the list
of scanners seen from Photo Gallery. I have tried to update the list
but my scanner won't show up. What should I do to make the Photo
Gallery communicate with the scanner? OR

================================
Just a thought but are you running the
most current Vista driver for the scanner?
http://tinyurl.com/3dvazh
or...
http://www.usa.canon.com/consumer/c...loadDetailTabAct&fcategoryid=351&modelid=6625
(to view the driver info...open the drop
window and select Windows Vista)

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Mike Hall - MVP]

Hi,

I am trying to import from scanner (CanoScan N67OU) into Windows Photo
Gallery, but Windows Photo Gallery won't recognize scanner. The scanner
works fine with the CanoScan Toolbox and links the image to the photo
gallery allright, but I cant do it from the photo gallery by clicking File
| Import from scanner. My scanner is not on the list of scanners seen from
Photo Gallery. I have tried to update the list but my scanner won't show
up. What should I do to make the Photo Gallery communicate with the
scanner?
OR

The Canon Lide and N series scanners will work only with their own toolbox.
That is as good as Vista compatibility with them gets..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx