windows outlook express 6

[Jim Banning]

Hello, I never used this account but want to use it now and tried everything to send emails and I can't. I keep on getting this and many like it,,,

Account: 'incoming.verizon.net', Server: 'incoming.verizon.net', Protocol: POP3, Server Response: '-ERR [AUTH] Authentication failed', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92


Can you help please It is vista as well.thanks


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[Gary VanderMolen [MVP]]

Verizon was having a severe POP3 login problem on April 21st. I assume
it has been fixed by now since there are no recent trouble reports here:
http://www.dslreports.com/forum/r24130572-Verizon-Mail-Servers-Down-in-MA

If your issue is more recent, test your password by logging in to your
provider's webmail: http://webmail.verizon.net .
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing in Windows Mail is
account corruption. One thing you should try as a possible quick fix is
to delete that corrupted mail account, restart Windows Mail, then
recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


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[isabelle dubois]

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