windows not show-down

[Hongsheng]

Hello,

Problem: When I turn-off computer the Window-XP
hang-up at the "save personal setting" and never
to show-down the computer.

Is any one know how to solve this problem?

Thanks.

Hongsheng

 

[Thorsten Matzner]

Problem: When I turn-off computer the Window-XP
hang-up at the "save personal setting" and never
to show-down the computer.

See "Windows XP Stops Responding (Hangs) During Windows Shutdown"
(http://support.microsoft.com/?kbid=307274) and "Resources to Help
Troubleshoot Shutdown Problems in Windows XP"
(http://support.microsoft.com/?kbid=308029).