Maybe the feature isn't enabled. Open messenger and the click either the
Tools option if you are displaying the main menu toolbar or, if the main
toolbar isn't displayed, click the down arrow (if you hover your mouse over
it, it will show 'show menu') on the icon to the right of the paintbrush.
Once you have the menu visible, click Tools followed by Options. In the
Options window click the Messages option in the left hand pane. In the
messages window look near the bottom for a section marked 'Message History'
You should now see an option marked 'Automatically keep history of my
conversations' There should be a 'tick' in the box next to this option. If
there isn't then click on the box with your mouse until a tick appears, then
click the OK button. You will also see the exact path where your
conversations are saved this should be C:\Users\<yourname>\Documents\My
Received Files.
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John Barnett MVP
Associate Expert
Windows Desktop Experience
Web:
http://xphelpandsupport.mvps.org
Web:
http://vistasupport.mvps.org
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