windows media player shuts down when i connect a mp3 or thumb driv

[kkandsons]

i have vista 32 , when i m useing wmp 11 and plug in a mp3 or thumb drive it
comes up with a error saying that wmp has to shut down and it closes.
any ideas how to fix this?

 

[zachd [MSFT]]

What's the fault bucket / information according to the Problem Reports and
Solutions center:
http://zachd.com/pss/pss.html#bucket
?

 

[cherryottis]

I'm having the same issue. I plug in my ipod or a thumb drive and windows
media player comes up with an error message that it has stopped working. I
tried to reinstall the media player, which is a huge ordeal, but I finally
reinstalled it, however, it did not work still crashes when I plug something
in. I also tried to create a new user account and that didn't work either.
I'm just mentioning somethings that you might want to try, but didn't work
out for me. if you've found a solution please share it.

 

[zachd [MSFT]]

How did you "reinstall" the player? That sounds dangerous to me.

What's the fault data for that crash you're running into now according to
the Problem Reports and Solutions center:
http://zachd.com/pss/pss.html#bucket
?