Windows Media Player 11 will not display

[Guest]

Hello. I cannot get my Media Player to open. I have tried to re-install but
the MS web site keeps telling me that my version is newer, and cannot be
replaced or repaired with an older version. I am thinking, "DUH!" So, now it
tells me that the file wmploc.dll has a version number of 11.0.6000.6336
where 11.0.6000.6324 was expected. It then says that Windows Media Player was
not installed correctly and needs to be reinstalled. Well, duh again because
I already tried that, but my Media Player is integrated into Vista and there
is no way it can be re-installed. I already tried to re-install the operating
system, but no luck. HELP!!! Dell's suggestion was to retore the system, but
the system is not even 4 months old. Why should have to restore it every
other week to get the media player to work? I have restored several times,
and that fixed it, but only temporarily. Now it won't open at all. Thanks in
advance for any response.

 

[Chad Harris]

Gottee--

1) You're correct. WMP is integrated into Vista. You can't reinstall it.
2) Check in Event Viewer and see if you can find a specific WMP error with a
number and if you do paste it up here.
3) Have you added any special media applications that use WMP--TV
applications, etc. which can sometimes create problems?

Instead of reinstalling WMP your fixing the problem is often in taking
measures to resolve a specific error. Many are listed with methods to fix
here --Use the left pane under WMP:

http://msmvps.com/blogs/chrisl

CH

 

[Chad Harris]

Gotee--

I also meant to mention Zach's [MSFT Lead Developer WMP Core Team] helpful
site with specific fixes and information:

http://zachd.com/pss/pss.html

CH

 

[Michael O]

Dell usually provides the OS on DVD. Put it in your drive, and run "sfc
/scannow", less the quotes, either from a command prompt or the run line.
Since it's part of the OS, it should be repaired.

 

[info]

Gotee--

I also meant to mention Zach's [MSFT Lead Developer WMP Core Team] helpful
site with specific fixes and information:

http://zachd.com/pss/pss.html

CH

Hello. I cannot get myMediaPlayerto open. I have tried to re-install
but
the MS web site keeps telling me that my version is newer, and cannot be
replaced or repaired with an older version. I am thinking, "DUH!" So, now
it
tells me that the file wmploc.dll has a version number of 11.0.6000.6336
where 11.0.6000.6324 was expected. It then says that WindowsMediaPlayer
was
not installed correctly and needs to be reinstalled. Well, duh again
because
I already tried that, but myMediaPlayeris integrated intoVistaand
there
is no way it can be re-installed. I already tried to re-install the
operating
system, but no luck. HELP!!! Dell's suggestion was to retore the system,
but
the system is not even 4 months old. Why should have to restore it every
other week to get themediaplayerto work? I have restored several times,
and that fixed it, but only temporarily. Now it won't open at all. Thanks
in
advance for any response.- Hide quoted text -

- Show quoted text -

the Command

unregmp2.exe /SwapTo:32

fixed my problem.