WINDOWS MEDIA CENTER and VOICE CONVERSATION

[Luis]

I have a problem with windows messenger and the VOICE
CONVERSATION feature. I am using windows media center
edition IN MY DESKTOP COMPUTER (which is windows XP
professional with some other features) and when I use
VOICE CONVERSATION, I can hear them(whoever is on the
other side of the messenger) but they cannot hear me.
The problem is the same with:
WINDOWS MESSENGER 4.7
MSN MESSENGER 6
PCTOPHONE
NETTOPHONE

BUT NOT WITH YAHOO MESSENGER.


I connected a laptop to the same connection of my
desktop, but this laptotp has the XP home edition. The
point is that the laptop has NO PROBLEMS at all but my
desktop does. I already tested the hardware and it is
fine. Since the laptop works then the problem has to do
with the WINDOWS MEDIA CENTER CONFIGURATION and NOT with
my ISP (internet service provider) or with firewalls,
NATs etc.

Any ideas??
Please let me know
Sincerely yours
Luis Ojeda

 

[Jonathan Kay [MVP]]

Greetings Luis,

Both you and your contact should try the following --

Firstly, make sure you've gone through the Audio (and Video) Tuning Wizard in Messenger. To
do so, open the main Messenger window, click the Tools menu, then Audio Tuning Wizard, then
go through the wizard to select and test your camera.

Then, verify that the Windows XP Internet Connection Firewall isn't on -- click Start, then
click the Control Panel. If you're in category view click Network and Internet connections
then click Network Connections. Right click your network/internet connection, then click
Properties. Click the Advanced Tab, and verify that the Internet Connection Firewall is
unchecked. As well, if your contact is using some type of third-party firewall (ZoneAlarm,
Norton Internet Security, etc.) have them make sure that Messenger is set to "Permit All",
"Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you're using a router (with UPnP support), you may need to
remove the current port forwardings. To do so, click Start, All Programs, Accessories,
Communications, Network Connections. Right-click the "Internet Gateway" (should be under the
Internet Gateway heading) and choose Properties. Choose the Settings button, click each
'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one. Then close Messenger
(right-click the Messenger icon, choose Exit), then restart Messenger.

Finally, you might try turning off the QoS Packet Scheduler. To do so, click Start, then
click the Control Panel. If you're in category view click Network and Internet connections
then click Network Connections. Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet Scheduler, then reboot and try again..
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com