Windows Mail won't send email

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  • Start date Start date
G

Guest

Hi,

I've just got a new laptop w/ Vista, and I've imported all my old
email/address book.contact information from Outlook Express.

I'm currently able to receive email, but I just tried to send my first email
and immediately got an error message back which reads:

"The message could not be sent.

An error has occurred."

And it then provides a link to this forum. Any ideas? The email is still
sitting on my desktop. It didn't move it to the outbox or the drafts folder,
and it didn't even try to send the email by popping up the connections
window. I clicked send, then the error message popped up just like that.

Thanks,
Claire
 
As an additional, when I try to save the message to drafts folder so I can
restart and try again, I get a message which reads:

"Cannot save this message"

Claire
 
If your ISP is BT ring 0800 800 030 and chose the correct option. They will
fix the problem for you.
 
I also have an email sitting in my inbox date 5/29/07, a few months after I
purchased my Vista laptop. I had others but they ended up being normal
emails originally, however when in my deleted folder, I selected a group of
them to delete, certain ones ended up with that message and wouldn't leave my
deleted folder. I found a solution accidently for the ones in the deleted
folder... since they were already there.. I created a message rules, and
asked windows to delete on exit, anything with this message... It worked on
those ones! The original one in the inbox, unfortunately is stuck there. I
no longer use McAffee which came on the computer, but use a favorite that my
brother gave me called VCOM Fix It Utilities by Avanquest. In between taking
out McAffee and installing the new one, where I was not protected at all, I
still couldn't get rid of that one email. The only other thing I can think
of is maybe there is possibly some McAffee files still in the registry

If you have a solution, Please let me know... thanks... Gloria
 
gloriafool said:
I also have an email sitting in my inbox date 5/29/07, a few months after I
purchased my Vista laptop. I had others but they ended up being normal
emails originally, however when in my deleted folder, I selected a group
of
them to delete, certain ones ended up with that message and wouldn't leave
my
deleted folder. I found a solution accidently for the ones in the deleted
folder... since they were already there.. I created a message rules, and
asked windows to delete on exit, anything with this message... It worked
on
those ones! The original one in the inbox, unfortunately is stuck there.
I
no longer use McAffee which came on the computer, but use a favorite that
my
brother gave me called VCOM Fix It Utilities by Avanquest. In between
taking
out McAffee and installing the new one, where I was not protected at all,
I
still couldn't get rid of that one email. The only other thing I can
think
of is maybe there is possibly some McAffee files still in the registry

If you have a solution, Please let me know... thanks... Gloria
Click to expand...
 
claire said:
Hi,

I've just got a new laptop w/ Vista, and I've imported all my old
email/address book.contact information from Outlook Express.

I'm currently able to receive email, but I just tried to send my first email
and immediately got an error message back which reads:

"The message could not be sent.

An error has occurred."

And it then provides a link to this forum. Any ideas? The email is still
sitting on my desktop. It didn't move it to the outbox or the drafts folder,
and it didn't even try to send the email by popping up the connections
window. I clicked send, then the error message popped up just like that.

Thanks,
Claire
Click to expand...
 
claire said:
Hi,

I've just got a new laptop w/ Vista, and I've imported all my old
email/address book.contact information from Outlook Express.

I'm currently able to receive email, but I just tried to send my first email
and immediately got an error message back which reads:

"The message could not be sent.

An error has occurred."

And it then provides a link to this forum. Any ideas? The email is still
sitting on my desktop. It didn't move it to the outbox or the drafts folder,
and it didn't even try to send the email by popping up the connections
window. I clicked send, then the error message popped up just like that.

Thanks,
Claire
Click to expand...
 
Were you able to transfer the accounts information, so Windows Mail
would know where to send the outgoing mail? Did the account under OE
use the HTTP protocol, which Windows Mail does not know how to use?

Does sending a message to yourself work?

If there was more to the error message, could you show us the entire
error message?
 

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