Windows Mail Security

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Security Help

I cannot get into my windows mail. Every time I try, the windows security
pops up and asks for my user name and password for my server. I have
entered and re-entered my password several times but it doesn't work. Please
assist.
 
Security said:
I cannot get into my windows mail. Every time I try, the windows
security pops up and asks for my user name and password for my
server. I have entered and re-entered my password several times but
it doesn't work. Please assist.
Click to expand...

Are you sure you entered the user-name and password for your
*mail-account* (not your system's logon data).
If so, ask your mail-provider.

Rainald
 
You can test your password by logging in to webmail.
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
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