windows mail - says I have more messages than inbox shows

[Gary]

I have my windows mail account set up to receive my aol (imap?) mail. My
inbox says I have 34 unread messages and 425 total, but there are only a few
and none are unread. I believe I have all the correct settings such as 'view
all messages', etc., and have gone to aol and checked all my folders and they
match what I can actually see in Windows mail. So what's with my inbox
stating I have more messages? It's driving me crazy!

 

[Guest]

I have my windows mail account set up to receive my aol (imap?) mail. My
inbox says I have 34 unread messages and 425 total, but there are only a
few
and none are unread. I believe I have all the correct settings such as
'view
all messages', etc., and have gone to aol and checked all my folders and
they
match what I can actually see in Windows mail. So what's with my inbox
stating I have more messages? It's driving me crazy!

Is the AOL account set up correctly under Windows Mail?

http://email.about.com/od/windowsmailtips/qt/et_access_aol.htm

What if any antivirus programs do you have? Some of them tend to
cause assorted problems in Windows Mail, although seldom immediately.

 

[Gary]

Yes, everything appears to be set up properly. I use Avast for virus
protection.

 

[Guest]

If you used the standard install for avast!, it sometimes helps to
uninstall it and then do a custom install that tells it to leave out the
part that scans email.

http://www.avast.com/eng/avast_4_home.html