Windows Mail Problem

[Guest]

I am unable to send or receive email using Windows Mail. I get the following
2 error messages:

The connection to the server has failed. Subject 'Rusten's Photo', Account:
'suddenlink.net', Server: 'suddenlink.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'suddenlink.net', Server: 'suddenlink.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F

I have Norton 360 and have disabled, then uninstalled and reinstalled, and
tried other changes. Can anyone help me figure this out? Thanks.--
spamathews

 

[Dave]

You need to enter the correct email server names in order to access your
email. You've left part of it out.

This appears to be your settings, but I'm not sure.
https://account.suddenlink.net/selfcare/

Residential:
The Outgoing (SMTP) mail server address is: smtp.suddenlink.net
The Incoming (POP3) mail server address is: pop.suddenlink.net

If you need further help, follow the instructions for Outlook Express on
that page.

 

[Rich Lineberger]

you may want to try changing your ports to 465 for SMTP and 995 for your pop3
configuration. if tis does not work try unselecting the SSL login requirement
for the incoming problem.. it worked for me

 

[Guest]

I am unable to send or receive email using Windows Mail. I get the
following
2 error messages:

The connection to the server has failed. Subject 'Rusten's Photo',
Account:
'suddenlink.net', Server: 'suddenlink.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'suddenlink.net', Server: 'suddenlink.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F

I have Norton 360 and have disabled, then uninstalled and reinstalled, and
tried other changes. Can anyone help me figure this out? Thanks.--
spamathews

For most antivirus programs from Norton, you need to uninstall them and
leave them uninstalled to stop them from causing problems in Windows
Mail. This also applies to most antivirus programs from McAfee and a
recent program from Trend. You may also need to run this cleanup
program:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may even need to remove your email account under Windows Mail,
then create it again, to complete the cleanup.

If this works, you may want a replacement antivirus program.
I recommend either avast! or AVG, either one with a custom install
that tells it to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

 

[Guest]

-- Dave, Thank you. I can now send email after correcting email server
names, but still cannot receive them. Still working on it....trying to read
up on what next.
spamathews

 

[Guest]

Rich, thanks for the tip, but it didn't help. I can send emails now, but
can't receive them. Still working on it.

 

[Gene]

your settings need to be set right. Contact your provider spamathews

 

[Gene]

its all in the settings. get your IP to help. mine did till it worked right.
luck

 

[Gene]

Rich, its the settings. get your IP to help. mine did till it worked. luck

 

[Gene]

Rob, its your settings. Get your IP to help over the phone. mine did till it
worked. luck.

 

[dlpman_2002]

yo i can,t sent resumes off from w,mail

your settings need to be set right. Contact your provider spamathews

 

[Dave]

Close the program that you created the resume in.
WM won't send an attachment that's open by another program.

 

[Guest]

Do you have all other programs that access them closed when you
attach them to the outgoing mail? Windows Mail often has problem
with attached files if you don't.

 

[Gary VanderMolen]

Post the new error message when you try to receive.