Windows Mail gradually getting worse

[Elka]

When I first started using Windows Mail, it worked perfectly. Then from time
to time it would shut down. Within the last month 2 new problems arose.

1) The mail in my 'sent' box disappears overnight. When I remember, I move
the sent mail to a new box. I shouldn't have to do this.

2) A message in my 'draft' box cannot be sent, moved or deleted.

When i go to Help to get the versions so that I can copy and paste here, it
does not allow me to copy. It's windows Mail 6.0 plus a long list.

I am terrified that things will get worse and that I will lose important
email messages.

What can I do to fix these situations?

Anyone know how good Google Mail is?

Thanks

Elka

 

[Guest]

When I first started using Windows Mail, it worked perfectly. Then from
time
to time it would shut down. Within the last month 2 new problems arose.

1) The mail in my 'sent' box disappears overnight. When I remember, I
move
the sent mail to a new box. I shouldn't have to do this.

Click on Sent Items, then View, then Current View, then Show All Messages.

Click on Tools, then Options, then Send. If there is no check mark in the
box
before Save copy of sent messages in the 'Sent Items' folder, click on this
box
and then Apply. Click on OK.

2) A message in my 'draft' box cannot be sent, moved or deleted.

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

When i go to Help to get the versions so that I can copy and paste here,
it
does not allow me to copy. It's windows Mail 6.0 plus a long list.

I am terrified that things will get worse and that I will lose important
email messages.

What can I do to fix these situations?

Anyone know how good Google Mail is?

Not me. I haven't used it.

 

[Elka]

The hot link solved the stuck draft problem, but I lost my sent messages
although my settings were all correct.

Thanks

Elka

 

[Guest]

You're welcome.

The hot link solved the stuck draft problem, but I lost my sent messages
although my settings were all correct.

Thanks

Elka

 

[Frank Saunders MS-MVP IE,OE/WM]

When I first started using Windows Mail, it worked perfectly. Then from
time
to time it would shut down. Within the last month 2 new problems arose.

1) The mail in my 'sent' box disappears overnight. When I remember, I
move
the sent mail to a new box. I shouldn't have to do this.

2) A message in my 'draft' box cannot be sent, moved or deleted.

When i go to Help to get the versions so that I can copy and paste here,
it
does not allow me to copy. It's windows Mail 6.0 plus a long list.

I am terrified that things will get worse and that I will lose important
email messages.

What can I do to fix these situations?

Anyone know how good Google Mail is?

Thanks

Elka

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[johnny jensen]

When I first started using Windows Mail, it worked perfectly. Then from
time
to time it would shut down. Within the last month 2 new problems arose.

1) The mail in my 'sent' box disappears overnight. When I remember, I
move
the sent mail to a new box. I shouldn't have to do this.

2) A message in my 'draft' box cannot be sent, moved or deleted.

When i go to Help to get the versions so that I can copy and paste here,
it
does not allow me to copy. It's windows Mail 6.0 plus a long list.

I am terrified that things will get worse and that I will lose important
email messages.

What can I do to fix these situations?

Anyone know how good Google Mail is?

Thanks

Elka