Windows Mail Error Number: 0x800CCC0F

  • Thread starter Thread starter Ty McConnell
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Ty McConnell

This morning I've received the following error message at Windows Mail:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop-server.nyc.rr.com', Server:
'pop-server.nyc.rr.com', Protocol: POP3, Port: 110, Secure (SSL): No, Error
Number: 0x800CCC0F

How do I fix this?
 
hi iwant to ask how they fix the problem which i encounter the same with
you.These is the message ProtocolPOP3 port 110 secure SSL No, socket error
11003 error number 0x800CCCOD
 
You might want to start a new post and include the complete error message. Also which email client
 
Ty McConnell said:
This morning I've received the following error message at Windows Mail:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop-server.nyc.rr.com', Server:
'pop-server.nyc.rr.com', Protocol: POP3, Port: 110, Secure (SSL): No, Error
Number: 0x800CCC0F

How do I fix this?
Click to expand...
 
That type of error is often caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly intrusive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
Thanks for getting back to me, Mr. VanderMolen.

However, please note that I've already disconnected my e-mail anti-virus
scanner from my computer on the advice of someone at Microsoft communities.
So, apparently, that's not where the problem is.

Yesterday's e-mail problem corrected itself within a few minutes.

But I'd appreciate any further thoughts you might have should this problem
arise again.

Thanks for your attention.
 
You failed to tell me which antivirus you have.
Some of them (particularly McAfee, Norton, and Trend Micro) can cause
problems in Windows Mail even when their email scanning is turned off.

I already gave you the escalation steps you can take if the same problem
returns:

1. In a worst case scenario, your antivirus may need to be uninstalled
(assuming you want to stay with Windows Mail). We can recommend
a free replacement antivirus that is more compatible.

2. If turning off the email scanning function does not resolve your problem,
an alternative solution is to upgrade to Windows Live Mail, because it is less
prone to suffering bad effects from overly intrusive antivirus programs.
 
I am having the same problem. I have norton internet security and have also
turned email scanning off. The problem seems to be better but still i have
problems losing connection to server.

Can you please tell me the antivirus that your recommend that is compatible?

Thanks,
John
 
If you don't want to try upgrading to Windows Live Mail, you will need
to uninstall Norton, followed by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Of the free antivirus programs, the ones that are compatible
with Windows Mail are:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

However, with either of those, during the install phase you must select
'custom' install, and then deselect the email scanning module so it won't install.
 
Sorry not to give you the name of the anti-virus program.

On the recommendation from someone in Microsoft Communities, I installed
Avast! I disabled the e-mail anti-virus elements in it.

Isn't my computer in danger if I uninstall this anti-virus program? Then
I'll have only Windows Firewall and Windows Defender to protect it.
 
Chances are, you installed Avast antivirus using its default install option.
Disabling its email scanning afterwards is not sufficient.
Uninstall it, then reinstall, but select 'custom' install, which then allows you
to unselect installing the troublesome email scanning module.

While Avast is uninstalled, try Windows Mail again, just to verify that
the culprit has been found.
 
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