Windows Mail does not send messages with digital signature

[Frederico Augustos]

Windows Mail does not send messages with digital signature

Please I need Help.

 

[styrofoam1994]

I also have a problem with this. There is no message stating why my digitally
signed messages cannot be sent.

 

[Gary VanderMolen]

Sorry, I don't think we have any experts in Digitally Signed messages here.
Can you send plain messages?

 

[styrofoam1994]

No, that does not work either.

Sorry, I don't think we have any experts in Digitally Signed messages here.
Can you send plain messages?

 

[Gary VanderMolen]

Well, then your first order of business is to fix the ability to send regular
(unsigned) messages. Do you get an error message when you try to send?
If so, right-click on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[styrofoam1994]

All it says is:
"

The message could not be sent.

An error has occurred

"

with only an OK button and a link to Communities.

 

[Gary VanderMolen]

Perhaps there is a stuck message in the Outbox preventing further sending.
If there is an accumulation of messages in the Outbox folder, open
the Outbox folder. Move as many of those messages as you can to
the Drafts folder. If any won't move or can't be deleted,
apply this Microsoft fix:

http://support.microsoft.com/kb/941090

Then try sending again.
If no improvement, that account may be corrupted.
Delete that account, restart Windows Mail, then recreate the accoiunt.

 

[Rob Oeffner]

I have the same problem. Tried sending a test message to myself with my
digital signature. Windows mail crashes and Vista pops up a message in the
system tray say that DEP stopped the program from doing damage. Anybody got a
work around for this? It worked fine in Outlook Express.

Rob

 

[Gary VanderMolen]

Can you send without a digital signature?

 

[Rob Oeffner]

Yes that's not the issue. Occasionally I want to certify my emals with my
digital signature. So there. Somebody at MS must know that this is a problem.
I've seen numerous reports about online. Can you point me to a hotfix that
sorts it out?

Regards,

Rob

 

[Gary VanderMolen]

You'd be surprised how many users overlook the obvious.

Sorry, we don't have any digital ID experts among the responders here.

 

[Rob Oeffner]

I'm baffled and I don't mean to be rude but I thought you lot were part of
the Windows Mail team, right? If so, then surely someone amongst you would
know about the digital signature technology that it implements. Otherwise
does anyone know about a more suitable forum.

Rob

 

[Gary VanderMolen]

No, this is a peer-to-peer help forum (newsgroup, actually).
Microsoft reps do not read or participate in this forum.

I tried the Google search engine but could not find anything suitable on this topic.
It sounds like this is something you'd need a paid professional expert for, since
it isn't something the average consumer deals with.