Windows Mail Dial-up

[Dellboy]

I like many others am having a problem with Windows Mail.

The fault is this:

On send/receive it wants to dial up (even though there is no dial-up). The
settings are correct in I.E. and the connections tab in mail causes Mail to
hang and need manually closing. It is a bug basically, as so many people have
this problem.

Various solutions have been suggested - remove/turn off a-v, lower security
settings in I.E., and finally remove account, reboot and recreate account,
which it seems fixes it.

I have one query. If I remove and recreate a Windows Mail account, what
happens to the e-mails in the old account? Will they be picked up by the new
account? Are they lost? Can they be exported (options seem extremely
limited)? I do not want to lose old e-mails, however a working e-mail system
is required.

Any advice most welcome.

Regards

Dellboy

 

[mac]

I like many others am having a problem with Windows Mail.

The fault is this:

On send/receive it wants to dial up (even though there is no dial-up). The
settings are correct in I.E. and the connections tab in mail causes Mail
to
hang and need manually closing. It is a bug basically, as so many people
have
this problem.

Various solutions have been suggested - remove/turn off a-v, lower
security
settings in I.E., and finally remove account, reboot and recreate account,
which it seems fixes it.

I have one query. If I remove and recreate a Windows Mail account, what
happens to the e-mails in the old account? Will they be picked up by the
new
account? Are they lost? Can they be exported (options seem extremely
limited)? I do not want to lose old e-mails, however a working e-mail
system
is required.

Any advice most welcome.

Regards

Dellboy

Go to tools menu>accounts>select your account>properties>remove the
checkmark from always connect using>apply>ok.

In Internet Explorer, tools>internet options>connections tab>select never
dial a connection.

HTH?

 

[mac]

Go to tools menu>accounts>select your account>"connections
tab">properties>remove the
checkmark from always connect using>apply>ok.

In Internet Explorer, tools>internet options>connections tab>select never
dial a connection.

 

[Dellboy]

I.E. is already set to never dial a connection. I think the option you
describe in mail is in the connections tab, which freezes Mail completely. In
this instance, I do not think this can help. Any advice on what happens to
e-mails etc when removing and recreating account in Windows Mail?

Cheers

Dellboy

 

[mac]

I.E. is already set to never dial a connection. I think the option you
describe in mail is in the connections tab, which freezes Mail completely.
In
this instance, I do not think this can help. Any advice on what happens to
e-mails etc when removing and recreating account in Windows Mail?

Cheers

If 'you' don't think it will help mmm?

'I' am 99.9% certain that you have the checkmark selected to connect using a
previous specific dial up account.

If it freezes the program, first go to File menu>work offline.

Next go to tools menu>options>general tab>remove the checkmark from send and
receive at start up>apply/ok.

Close and reopen WM. Refuse to go online if prompted.

Remove the checkmark I mentioned in my original post, and WM will use Any
Available Connection.

No you will not lose existing messages on recreation of the account.

Though I would not be surprised if WM again freezes when you try to remove
the account?

You know best, it is your machine.

All the best.

 

[Gary VanderMolen]

The 'freeze-up" happens whenever the account is corrupted.
A temporary quick fix is to delete that corrupted account, restart
Windows Mail, then recreate that mail account
Account corruption is caused by a non-compatible antivirus program.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly intrusive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm