Windows Live/Outlook Connector - sync issue with iPhone

[Steve_E]

Hi All,

Apologies if this has been asked before but I've searched the forum and
haven't been able to find an answer.

I have Office 2007 installed on a Win7 desktop. My email is a hotmail/live
account that I access through Outlook 2007 on the desktop by using the
Outlook connector.

When trying to sync my iPhone (3GS, current update) it doesn't make any
connection to Outlook - doesn't retrieve contacts, doesn't retrieve calendar
entries etc.

I've checked that iTunes sync items appear in the 'Trust Centre/Add-ins'
section - they do and they're enabled.

The potential issue I can see is that there is no local PST file stored on
the desktop machine ("Account Settings/Data Files" shows "unknown" or
something similar) - I guess the Outlook Connector brings it down from the
server as required when it starts up?

My question is, is it possible to sync my contacts and calendar with my
Apple device given my current setup. Is there a way of 'encouraging' Outlook
to create a local PST that the Apply sync process could then feed off?

I've already raised this with Apple Tech support and they suggested I raise
it with Microsoft... ;-(

Thanks in advance,
Steve

 

[Diane Poremsky [MVP]]

AFAIK, no, you can't sync your hotmail with the iphone. As for apple
support, they are about as good as Microsoft support. You need to go to
the users: Apple's iPhone forum for Mail, Calendar and Contact issues at
http://discussions.apple.com/forum.jspa?forumID=1144

--
Diane Poremsky [MVP - Outlook]

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