Rightclick the start button, Properties, customize button, set checkbox to display the run line (or press R twice, if there are two
commands on the start menu that start with R.)
Assuming you mean that there are NOT two commands on the start menu beginning with an "R" , and that pressing Ctrl-Esc is popping up
the start menu, (as well as when pressing the Win key), you probably have a corrupt Theme. I would try setting to Classic theme to
test that (Display app, Theme tab)
Also, you should check the state of the start menu files by creating this .JS script in notepad, and running it.
--run.JS--cut--
var oShell = new ActiveXObject("Shell.Application");
oShell.FileRun();
--cut here--
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