Windows keeps shutting down with errror message

[Cynthia Norman]

I did a non-destructive system recovery due to having
different difficulties, witht speed of the computer,
programs not responding and many adware and spyware found.

after the non-destructive system recovery i know am not
able to access MY DOCUMENTS with error message reading
" C:\Documents and Settings\Owner\My Documents is not
accessible.

As well there is another error message reading " This
shutdown was initiated by NT AUTHORITY SYSTEM and this
keeps shutting down windows xp.

I am not sure what do was well i am not able to access Hp
Instant help saying it won't connect to the interent but
the interent does work.

If anyone knows anything about all of this please
respond. Trying to just make the computer run smoothly

 

[Gerry Cornell]

Cynthia

Can you post copies of the actual error reports.


Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools, Event
Viewer.
When researching the meaning of the error, information regarding Event ID,
Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Part of the Description of the error will include a link, which you should
double click
for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the
error you want to copy. In the window, which appears is a button resembling
two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make sure
this is
the first paste after exiting from Event Viewer.


--

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

~~~~~~~~~~~~~~~~~~~~~~~~

 

[Chuck]

http://support.microsoft.com/default.aspx?scid=kb;en-us;826234&Product=winxp

You may have a virus!