Windows installs the wrong USB driver

[Ben Luckham]

Hi,

I recently added a USB device to my Windows 2000 machine,
adding a driver from a CD provided by the device's vendor.
For a couple of weeks, everything worked fine. However,
this morning, the device stopped working, and a quick look
at the Device Manager revealed why: Windows had (for some
reason) decided to uninstall the driver for this device.

Now, whenever I attempt to reinstall the driver - checking
only the "Specify a location" box, and pointing the
install wizard at the same CD - Windows decides that it
has a more suitable driver: "c:\winnt\inf\usb.inf". I am
not given a choice between my driver, and Windows' choice,
and end up having to install the driver it suggested,
rather than the one from the CD.

Unsurprisingly, this driver does not work, and another
look at the Device Manager informs me that "The drivers
for this device are not installed (Code 28)".

I've tried uninstalling the device (using Device Manager)
and adding it with "Add/Remove Hardware". I've tried
both "Update driver" and "Reinstall driver" from the
Device Manager property page. I cannot seem to find a way
of preventing Windows from installing the generic "USB
Device" driver - even when I specify the full path to the
correct driver on the CD.

Does anybody know how I can prevent Windows from forcing
me to install its somewhat questionable choice of driver,
and allow me to install the driver that I know to work
just fine?

Many thanks

Ben Luckham.

 

[janett]

Same here....

Hi,

I have exactly the same thing with my USB port that control my Panasonic Lumix Camera.

I've tried what you have tried and more....I tried downloading the drivers from the Panasonic site. That did not work, I tried the general Matsu****a drivers from the windows site and that didn't work either

I noticed however that this only happened once I did my Windows update a couple of days back. Until then no problems with my camera on a Win2K.

I'm trying yet another driver, but I doubt that it will work because the camera tells the computer to default to the standard USB driver and Microsoft seems to have messed it up.

If you find an answer, let me know.