windows installer

[Guest]

tried to install open office and recevied the following.."This instllation
could not be opened. Verify that the package exixst and that you can access
it or contact the applications vendor to verify that this is a valid windows
installer package"

i have down loaded th program 3 times and the same thing happens.

No joy from open ofice forum for a novice like me.

Is this a windows installer problem
Software problem
and is there away around it.

And at A$375 for the basic office I can not afford but can understand why
piracy is ripe. At these prices microsoft is not helping iself defeat piracy.

Thanks

 

[Carey Frisch [MVP]]

"This installation package could not be opened" error message
when you try to run Office 2003 Setup:
http://support.microsoft.com/kb/828380/en-us

"The Windows Installer service could not be accessed" error message
when you try to install Office:
http://support.microsoft.com/kb/324516/en-us

How to troubleshoot problems that may occur when you try to install a
2007 Office program from the 2007 Office program CD or DVD:
http://support.microsoft.com/kb/924619/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------­-----

:

tried to install open office and recevied the following.."This instllation
could not be opened. Verify that the package exixst and that you can access
it or contact the applications vendor to verify that this is a valid windows
installer package"

i have down loaded th program 3 times and the same thing happens.

No joy from open ofice forum for a novice like me.

Is this a windows installer problem
Software problem
and is there away around it.

And at A$375 for the basic office I can not afford but can understand why
piracy is ripe. At these prices microsoft is not helping iself defeat piracy.

Thanks

 

[R. C. White]

Hi, Carey.

I believe the OP is trying to install Open Office, not Microsoft Office.

No, I don't know how to solve the installer problem. :^{ But my suggestion
would be to go back to the Open Office Forum for more instructions.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail beta in Vista Ultimate x64)

 

[Carey Frisch [MVP]]

Hi R.C. -

The OP may want to consider purchasing a very low cost
Microsoft Office Home and Student 2007 edition.

Example: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116135

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------­-----

:

Hi, Carey.

I believe the OP is trying to install Open Office, not Microsoft Office.

No, I don't know how to solve the installer problem. :^{ But my suggestion
would be to go back to the Open Office Forum for more instructions.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail beta in Vista Ultimate x64)

 

[Doug]

Shot in the dark: Have you tried running it as admin?

 

[Guest]

Thanks alot hve tried a few things,

Re office student @$249 is still to high me me but regardless what I am
trying to sort out is obvious a VISTA problem.I down loaded Open Office 2.2.1
on my XP system inside and it was opened and installed by the Open office
installer in the program.

Come back to my lap top and vista and windows installer will still not allow
it to be installed.

My conclusion is Vista widows installer is at fault and not the program.

Question? can i stop windows installer from working while I install the
program using the inbuilt open office installer?

 

[dean-dean]

Note that the installer file is about 108MB. That's a big file, and
something may have not downloaded correctly. Does the file on your computer
look to be about that size? Right-click and look at the Properties. You
may have to re-download it. When it's downloaded, right-click on it and
choose Properties. Unblock the file (Apply, OK). Then do as Doug suggested,
and right-click the file again, and choose Run as Administrator. The file
uses Windows Installer to install the program, which is how the installer
file was designed by the Open Office developers.

 

[Guest]

Thanks dean dean

The file is 108MB, done the rest you suggested but the same result. If it is
windows installer why did the same file install in XP with the open office
installer.

I checked this to be sure it was correct.

an windows installer be check to see if it is ok. I am not that much up on
it and appeciate any help.

thank you

 

[dean-dean]

You could try this.

Download and install the Windows Installer CleanUp Utility, found here:

http://support.microsoft.com/kb/290301

This may help when you receive the kind of errors found here (the errors can
happen with any program that uses the Windows Installer, and are not
necessarily confined to just Microsoft Office programs):
http://support.microsoft.com/?kbid=295823

Run Windows Install Clean Up as Administrator (a shortcut should be in the
Start Menu). Highlight all references to Open Office (only!), if they
exist, and click on Remove. Don't remove other entries for other programs
(like Acrobat Reader, for example), or they will stop working.

Now install Open Office using Run as Administrator.

If that doesn't work, try downloading a new copy of the file directly to
your Vista computer. Unblock it, etc. You can also order a CD with Open
Office, for about $10.50.

 

[Guest]

Thanks for yor efforts mate.
Installed open but not as administrator as no shortcut in startup and not
sure where to find.

There was no reference to open office so It wouldn't show under
administrator either or am I wrong.

Running out of time here have a 160km one way trip for a work medical and if
succesfull fly to Perth tomorrow.

may have to try for the disc but takes awhile from the states to here. just
can not afford to spend the money on microsoft unless this job application is
succesfull.

Once again thanks for your help and will check again when I get back late
this arvo.