windows installer trying to find a program

[Guest]

Ramesh,

I hope you read this. I'm trying to install some software for my Ipod and
when it is configuring photo gallery it errors out asking for a disk for
photo gallery msi. I installed your software windows clean up and deleted
photo gallery and retried the ipod program and now it is looking for photo
gallery and stops there. I did a restore to get it back now I'm back where I
started from.
Do you have any ideas?
Thanks for your help.

Tom

 

[Guest]

I finally found an answer. If you are using a HP printer, use the install
disk and go to the setup directory. The photo gallery will be reinstalled and
you won't get the message when you reboot. If you don't have a disk, try
going to the HP site to find the file you need.

 

[gotgr8kids]

Did you ever resolve this issue? I'm having the same problem and it's
driving me nuts. Tell me how and the simplest way to do this again; I still
haven't been able to make this stop. Thanks, gotgr8kids

 

[gotgr8kids]

Did you use the install disk for the HP printer? And the photo gallery is
reinstalled from the printer installation disk? Help, this is driving me
nuts.
Thanks, gotgr8kids

 

[picksix]

This was really helpful, but the solution offered was a way to make the
problem go away,
not a way to fix the problem.
The real problem is that somehow the PhotoGallery.msi file location has been
lost or corrupted. PhotoGallery is a module that comes with HP printers and
multifunction devices on the install CD. It works with the Hp Image Zone
application. If you don't use HP IZ, then you're OK wih the fix described.
If you do, you might want to find your HP printer install disk and direct
Windows Installer to the PhotoGallery.msi file you will find when you browse
that disk.

Donald - that is the exact issue I'm having!! - I like my HP image zone but
can't get it to work anymore becasue of this photogallery.msi business.
However, i did what you suggested directing the installer to the
photogallery.msi file on teh cd rom but it still doesn't work. I contacted
HP but they're no help either. I'm sure that it all has something to do with
when I installed a new DVD recorder and I installed NERO that came with it.
It must have screwed things up with the file associations and even thought I
unistalled nero the problem remains.

 

[JAB]

I have spent the whole day trying to fix the same problem. I am unable to
access my HP Image Zone and I cannot get the durn thing to go away! I too
tried to find a file named Photo Gallery to delete it without having any
success finding the file. I had purchased and installed a new program
called Reg Cure this morning. It scanned my computer files and found more
than 1000 errors on my computer After I hit fix errors this monster (Photo
Gallery) showed up on my screen. I have written to be reimbursed for that
program as I removed it from my computer. It is really working on my last
nerve. Have you found a way to fix this? JAB

 

[Peter Foldes]

Reg Cure HMmmmm. Do not use any reg tools. It can create many problems (you are seeing one of them) and by trying to clean the Registry you will not gain anything at all.

Meanwhile see the following.

http://support.microsoft.com/kb/290301

 

[Isa_belisa]

I'm glad i check this posting before purchasing Reg Cure. i got the error
1772 when installing a sample test from the AICPA website; I was just about
to purchase Reg Cure, but instead i decided to check the microsoft website
and found this postings. I downloaded the Windows Installer Cleanup Utility
like you recommended, removed the problem, reinstalled my sample test files,
and i saved $30.
Thanks!!

 

[Catherine]

every time I turn on my PC (running XP professional), windows installer trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming for
me. any suggestions to get it to stop this will be much appreciated. Thank
you!

 

[Catherine]

Thanks for posting this problem. I've been having the SAME annoying problem
for months now...finally I was able to fix it. (The Windows Install Clean Up
program worked for me.) Thanks for the solution!
C

 

[photo gallery]

every time I turn on my PC (running XP professional), windows installer trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming for
me. any suggestions to get it to stop this will be much appreciated. Thank
you!

 

[Randem]

There is a tool for cleaning up the Windows Installer Database
http://support.microsoft.com/kb/290301 perhaps this will help.

--
Randem Systems
Your Installation Specialist
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