Windows Installer service don't start

J

jean-yves

On my Windows 2000 server, Windows Installer service
don't start even in manual mode.
I get an Error 5 message : acces refused.
I think the problem is related to the Group Policy because
the event log shows these two messages:

17:05:34 Userenv Error None 1000 NT AUTHORITY\SYSTEM
CERBILLONA The Group Policy client-side extension Security
was passed flags (17) and returned a failure status code
of (5).
17:05:34 SceCli Warning None 1202 N/A CERBILLONA Security
policies are propagated with warning. 0x5 : Acces refused.

Windows Installer service is the only one service on
which the access is refused. Is anyone has an idea how
I could start Windows Installer service.

thanks in advance.
 
T

Torgeir Bakken (MVP)

jean-yves said:
On my Windows 2000 server, Windows Installer service
don't start even in manual mode.
I get an Error 5 message : acces refused.
I think the problem is related to the Group Policy because
the event log shows these two messages:

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=KB;EN-US;319624


After running through the four points above, also try this from Start/Run:

msiexec /regserver


If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674
 

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