Windows Installer Service Could Not Be Accessed

J

jtl

When I try to install the antispy beta app, I get the
error "Windows Installer Service Could Not Be Accessed".
I upgraded to Windows Installer 3.1, but that didn't
help. Any ideas?
 
B

Bill Sanderson

Are you logged in as an administrator on the machine? (or owner, if on XP
Home?)

One thing to try is at a cmd prompt:

net start "windows installer
<and hit enter>

then retry the install

If the net start command elicits an error message--let us know what that is.
 

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