Windows has disabled software/hardware that may cause...

[Guest]

I recently moved an HP CD R/W (HP 9300 series) drive to a new XP Pro machine
- After installing the HP CD-Writer software, the system got an error message
during startup that said Windows has disabled software or hardware that may
cause the system to become unstable. I then uninstalled it, rebooted and
downloaded HP's latest version of CD-Writer and loaded it. The error message
still comes appears on boot-up and the newer version of the software will not
run.

Any ideas?

Thank you,

Dan Eller

 

[Malke]

I recently moved an HP CD R/W (HP 9300 series) drive to a new XP Pro
machine - After installing the HP CD-Writer software, the system got
an error message during startup that said Windows has disabled
software or hardware that may
cause the system to become unstable. I then uninstalled it, rebooted
and
downloaded HP's latest version of CD-Writer and loaded it. The error
message still comes appears on boot-up and the newer version of the
software will not run.

It sounds like you first installed an older version of the burning
software that is incompatible with XP. Here's a fix to remove the old
entries:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315345

Malke

 

[Alex Nichol]

I recently moved an HP CD R/W (HP 9300 series) drive to a new XP Pro machine
- After installing the HP CD-Writer software, the system got an error message
during startup that said Windows has disabled software or hardware that may
cause the system to become unstable. I then uninstalled it, rebooted and
downloaded HP's latest version of CD-Writer and loaded it. The error message
still comes appears on boot-up and the newer version of the software will not
run.

Uninstall again, and tidy up, get a registry patch file, cdgone.reg,
from www.aumha.org/downloads/cdgone.zip, extract it, r-click on it and
merge it into the registry

Then try a reinstall of the latest version once more. But I am not
sure if HP have kept up with versions of it and older ones do not work
in XP, with this symptom. If it still fails, the source for current
versions (Record Now and DLA) is www.sonic.com