Desperate! HP CD Writer re-boots PC

G

Guest

Can anyone help? I've recently upgraded from Windows 98 to Windows XP
professional, SP2.
Apart from the usual teething problems with missing drivers etc, I have one
persistent problem that I am finding very difficult to resolve, which
involves my computer falling into a continuous re-boot loop.
I am reasonably certain that the problem is related to my external CD
writer, an HP CD Writer Plus 7500 series and associated software (Easy CD
creator v3.5, DirectCD and HP Simple Trax).
However, the problems associated with Easy CD Creator and XP are well
documented and I beleive that I have removed all traces of legacy software.
I have also downloaded and installed XP drivers from the HP support site.

Despite having done this, I find that if the CD Writer is connected to my PC
when switched on it will cause it to go into the continuous re-boot loop. On
removing the D connector from the writer to the PC, the system recovers and
boots properly.

Any ideas?
 
Y

Yves Leclerc

XP does not like parallel port device other than printers. If you had
installed Easy CD Creator 3xxx, you may now have a problem with the
upper/lower filters for the drive. Search thru this newsgroup for the
method of fixing this (usually on Kelly's Korner web site)
 
M

Miss Perspicacia Tick

chrism said:
Can anyone help? I've recently upgraded from Windows 98 to Windows XP
professional, SP2.
Apart from the usual teething problems with missing drivers etc, I
have one persistent problem that I am finding very difficult to
resolve, which involves my computer falling into a continuous re-boot
loop.
I am reasonably certain that the problem is related to my external CD
writer, an HP CD Writer Plus 7500 series and associated software
(Easy CD creator v3.5, DirectCD and HP Simple Trax).
However, the problems associated with Easy CD Creator and XP are well
documented and I beleive that I have removed all traces of legacy
software. I have also downloaded and installed XP drivers from the HP
support site.

Despite having done this, I find that if the CD Writer is connected
to my PC when switched on it will cause it to go into the continuous
re-boot loop. On removing the D connector from the writer to the PC,
the system recovers and boots properly.

Any ideas?


Easy CD Creator 3.5 is *NOT* compatible with XP. You need Easy CD 6 or
higher,
 
G

Guest

Thanks Yves.

One of the things that I have already done is to remove the upper and lower
filters for the drive (Microsoft article id 320553), but this doesn't seemed
to have worked.

Do you think this a hardware problem, or do you think there are remanants of
Easy CD creator or other software that t he uninstall process may not have
removed?
 
G

Guest

Thanks, the problems associated with Easy CD Creator and XP are well
documented and I beleive that I have removed all traces of legacy software.
Once the CD writer is installed I intend to install alternative compatible
software.
Do you think that maybe there are remanants of the original software that
have not been removed by the uninstall process?
 

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