A
abhatta27
Hello Everyone
I am using a Dell Inspiron Laptop with Windows XP Home edition. It has
been working fine for last two years.
But since last two weeks or so the laptop hangs intermittently. No
particular sequence of activities lead to it. At least I have not been
able to identify anything. When the latop hangs, everything stops
responding, interstingly the touchpad continues to function. And you
would need to switch-off the power button to restart the machine
There are few other problems in the machine, not sure if they are
related.
1. Sometimes during startup the machine hangs. But it hangs at
different places at different time. Never before the "Windows" screen.
It either hangs immediately after the Windows Screen (black, touchpad
usable) or at the login screen (the user button not clickable, even
though touchpad works. The "Turn-off" button is also not clickable).
However if the startup process continues till the login screen and if
the username is clickable / active then I am able to login (never
hangs during loading your setting stage)
2. ChKDSK does not run,
- right click - tools/"Error-check" does not work. Throws an error
"Windows could not complete checking"
- Does not run during booting procedures as well. I scheduled
chkdsk from commandline but it throws an error, something like -
AUTOCHK is not available for RAW Drives
- However Disk Management (computer management console) shows that
the drives the file system is NTFS
3. DEFRAG does not run. Similar error. Defrag could not be started.
4. If I insert an USB flash drive, it is not mapped to a drive letter
(should be F
. It used to get mapped to F:\ earlier. But stopped
happening since last few weeks. Tried all the USB ports but same
result.
This is all that I have tried
- Anti Virus / anti-malware scan - using Avira
- Used Dell Diagnostics - shows no error - it is not a hard disk or
RAM problem
- Used Hitachi Disk check utility - shows no error - - it is not a
hard disk or RAM problem. hard disk manufacturer is Hitachi
- Checked device manager - No hardware or driver conflicts.
- Runs quite well in the safe mode. No issues. Neither during login
nor during normal usage. Even safe mode with networking works quite
well.
System information
- I am running windows XP + SP3
- removed most of the software.
- System restore is off
I am using a Dell Inspiron Laptop with Windows XP Home edition. It has
been working fine for last two years.
But since last two weeks or so the laptop hangs intermittently. No
particular sequence of activities lead to it. At least I have not been
able to identify anything. When the latop hangs, everything stops
responding, interstingly the touchpad continues to function. And you
would need to switch-off the power button to restart the machine
There are few other problems in the machine, not sure if they are
related.
1. Sometimes during startup the machine hangs. But it hangs at
different places at different time. Never before the "Windows" screen.
It either hangs immediately after the Windows Screen (black, touchpad
usable) or at the login screen (the user button not clickable, even
though touchpad works. The "Turn-off" button is also not clickable).
However if the startup process continues till the login screen and if
the username is clickable / active then I am able to login (never
hangs during loading your setting stage)
2. ChKDSK does not run,
- right click - tools/"Error-check" does not work. Throws an error
"Windows could not complete checking"
- Does not run during booting procedures as well. I scheduled
chkdsk from commandline but it throws an error, something like -
AUTOCHK is not available for RAW Drives
- However Disk Management (computer management console) shows that
the drives the file system is NTFS
3. DEFRAG does not run. Similar error. Defrag could not be started.
4. If I insert an USB flash drive, it is not mapped to a drive letter
(should be F
. It used to get mapped to F:\ earlier. But stoppedhappening since last few weeks. Tried all the USB ports but same
result.
This is all that I have tried
- Anti Virus / anti-malware scan - using Avira
- Used Dell Diagnostics - shows no error - it is not a hard disk or
RAM problem
- Used Hitachi Disk check utility - shows no error - - it is not a
hard disk or RAM problem. hard disk manufacturer is Hitachi
- Checked device manager - No hardware or driver conflicts.
- Runs quite well in the safe mode. No issues. Neither during login
nor during normal usage. Even safe mode with networking works quite
well.
System information
- I am running windows XP + SP3
- removed most of the software.
- System restore is off